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By "corporate" I mean those rental management companies that own several complexes in a given city. Granted, my town has more than its share of individual slumlord-type landlords, if the horror stories are to be believed, but the only difficulties I've had have been with the big apartment complexes.
The first apartment I lived in, I stayed for three years. It was a tiny little place, way overpriced because it was near the stadium, but I stayed because it would be such a hassle to move, and the rent wasn't too bad in absolute terms (just a relatively poor value). Finally, I outgrew the apartment (one does tend to accumulate a lot of books and reprints in grad school) and chose a new place. I wanted to go ahead and move in May, although my lease ran out in August, because I was going to Africa that summer and didn't yet know exactly what the dates would be. I arranged it with the folks at my new place -- it was great for them, because the girl renting the unit I was moving into (who worked in the leasing office, BTW) wanted out of her lease early. Now, BOTH complexes were owned by the SAME management company, so you would think there would be no problem letting me out of my lease early where I was at, right? Wrong -- they dug in their heels, even when I pointed out that the company would be making more money from me (the new place cost substantially more per month) AND from whomever rented my old place -- the renewal rate on it was something like $40 per month less than the rate they were then quoting to new tenants. What finally got me out was the fact that I had documented all the occasions they had entered my apartment without permission and without notice (I'd come home and be able to tell - lights on, items moved around - that someone had been in my place, but there was never a note), as well as the fact that they had taken five days to fix my shower that winter (refusing to put me up in a hotel) AND had left the heat turned up to 70 degrees plus after changing my furnace filter over Christmas, causing a giant electric bill. Hinting at a lawsuit worked wonders!
That management company paid me back for it, though. I stayed at the "new" place for a year. They waived the deposit for grad students, but I had a $400 pet deposit for my cat. Unfortunately, I didn't notice that the so-called pet deposit had no restrictions placed on it (IOW, I assumed it could only be withheld due to pet damage). This incident was also how I found out that apartment walk-throughs are not legally binding around here -- I was checked out with no damage by the leasing agent, and got a copy of the signed walk-through report. Several weeks later I get a partial refund of my "pet" deposit, with deductions listed for a bleach stain on the carpet and for replacement of mini-blinds! Now, obviously my cat didn't spill bleach on the carpet, and he had nothing to do with the sad state of the mini-blinds, which were on their last legs when I moved in (and, I might add, which was noted on my move-in walk through). I didn't press them on the bleach stain, because that one was my fault, but I called and complained about the mini-blinds. I was basically told I was out of luck -- "you can't prove it wasn't your fault, we'd like to see you try." Financially it didn't make sense to fight it, and I was exhausted and broke from the move anyway (caused by the fact that they reneged on a promise that I'd be able to extend my lease a few weeks if I couldn't get a July 15 move-in date on my next place -- had to move first to my boyfriend's old place, then to the new place, costing me several hundred dollars in moving and storage costs).
Seems to be pretty common around here, actually -- landlords withhold from your security deposit for highly questionable items, but keep the amount low enough that it would cost more than what they took from you to fight it. The greed amazes me, especially considering that rents around here are outrageous for the size of the town as it is.
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