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Rainbowreflect Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Feb-02-04 02:14 PM
Original message
Warning small personal rant.
I order some stuff on line yesterday. I had a discount coupon for $15 off a $75 order that is good through this week. What I ordered came to about $85.
Last night I received an email with my order confirmation. One of the items was out of stock, but the rest would ship shortly. I did not see the $15 discount. I emailed back about that and received a reply that my now $74.83 order did not qualify.
I feel that the fact one item I order is out of stock is their fault not mine and for PR they should give me the $15 off. I'm also annoyed that although it took the discount code, it did not tell me my order didn't qualify.
I emailed them back to just cancel my order and I won't be ordering from them again.
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KCDem Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Feb-02-04 02:17 PM
Response to Original message
1. they don't do business well at all.

Good for you for cancelling your order.
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Pithlet Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Feb-02-04 02:19 PM
Response to Original message
2. I would have done the same thing.
That is ridiculous. It's not as if you were trying to get away with ordering less while getting the discount.
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Rainbowreflect Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Feb-02-04 02:23 PM
Response to Reply #2
3. Thank you! I was starting to feel like maybe I was being a bitch.
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Dookus Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Feb-02-04 02:26 PM
Response to Original message
4. You did the right thing...
it's exactly what I would've done.
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beyurslf Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Feb-02-04 02:40 PM
Response to Original message
5. I would have at least
told everyone on here who you ordered from so we all know how bad they are too :)
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Rainbowreflect Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Feb-02-04 02:45 PM
Response to Reply #5
7. The parent company is Brylane. I order some clothes.
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Rabrrrrrr Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Feb-02-04 02:45 PM
Response to Original message
6. That's just wrong
You did your part - now they should do theirs and give you the discount.
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