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How To Keep Hostile Jerks From Taking Over Your Online Community

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RetroLounge Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-17-07 09:25 AM
Original message
How To Keep Hostile Jerks From Taking Over Your Online Community
Interesting article...

http://www.informationweek.com/story/showArticle.jhtml?...

The Internet Tough Guy is a feature in all Internet social forums. These are people who poison discussions with anger, hatred, and threats. Some are malicious. Some are crazy. Some are just afflicted with a rotten sense of humor. Whatever their motives, they're a scourge. It takes precious little trolling to sour a message-board. A "troll" -- someone who comes onto an online community looking to pick fights -- has two victory conditions: Either everyone ends up talking about him, or no one talks at all. And where two or more trolls gather, they'll egg each other on, seeing who can anger and disrupt the regular message-board posters the most.

It can be distressing. If you're part of a nice little community of hamster-fanciers, Trekkers, or Volkswagen enthusiasts, it's easy to slip into a kind of camaraderie, a social setting in which everyone talks about life, aspirations, family problems, personal triumphs. In some ways, it doesn't matter what brought you together -- the fact that you're together is what matters.

Then, almost without warning, your community goes toxic. Someone in your group undergoes a radical personality shift and begins picking fights, or someone new comes to the party with an agenda. Or, worst of all: Your little clubhouse achieves some small measure of fame and is overrun by newcomers who don't know that Liza is a little bit touchy on the subject of hamster balls, or that old Fred gets into a froth anytime someone asks about retrofitting a bud vase into a vintage Beetle, or that everyone here actually kind of knows Wil Wheaton from reading his blog and he's a total mensch, so jokes about shoving Wesley out the airlock are frowned upon.

Sometimes, you rebound. More often, you tumble. Things get worse. The crowds get bigger, the fights get hotter. Pathologically angry (but often funny) people show up and challenge each other to new levels of vitriol.


RL
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Richardo Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-17-07 09:33 AM
Response to Original message
1. You're a total bastard for posting that...
:P

Thanks, RL, it IS great reading.... :thumbsup:
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kay1864 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-17-07 09:34 AM
Response to Original message
2. GODDAMMIT RL, DID YOU HAVE TO BRING UP HAMSTER BALLS AGAIN??
Why do you hate DU? :cry:
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BarenakedLady Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-17-07 09:39 AM
Response to Original message
3. Sorry
I'll try to behave better from now on...

:yoiks:
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DS1 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-17-07 09:39 AM
Response to Original message
4. Hi! Hope you're having a good day!
Try not to get into any fist-fights at the book store
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Doubtful Optimist Donating Member (96 posts) Send PM | Profile | Ignore Thu May-17-07 09:50 AM
Response to Original message
5. Aww, poor widdle baby.







:D
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JVS Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-17-07 09:53 AM
Response to Original message
6. keep a lid on that shit.
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patricia92243 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-17-07 11:28 AM
Response to Original message
7. Do other sites not have something equivalent to our "Tombstoning?" That seems to me all that would
be needed.
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Deep13 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-17-07 11:39 AM
Response to Original message
8. "Liza is a little bit touchy on the subject of hamster balls"
:rofl: :rofl: :rofl: :rofl:

Damn you for exposing my juvenile sense of humor. :evilgrin:
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RetroLounge Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-17-07 11:51 AM
Response to Reply #8
9. Can you say "Touchy" and "Balls" in the same sentence?
:rofl:

RL
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Debi Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-17-07 11:52 AM
Response to Reply #9
10. Do you have to take that TONE?
Such a bully :yoiks:
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Debi Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-17-07 11:55 AM
Response to Original message
11. Does Call Me Wesley know he's going to be shoved out the airlock?
Should somebody tell him? :shrug:
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RetroLounge Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-17-07 12:58 PM
Response to Reply #11
12. We'll blame it on his garden gnome...
:D

RL
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Debi Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-17-07 01:06 PM
Response to Reply #12
13. Pretty pissed off little sucker 'eh?
Don't let the smile fool ya!

Wonder if he's friends with this guy??

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hunter Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-17-07 02:48 PM
Response to Original message
14. Poor Jerry Falwell, he can't get no rest.
Pathologically angry (but often funny) people showing up everywhere and challenging each other to new levels of vitriol.

:woohoo: :party: :woohoo:
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RetroLounge Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-17-07 03:35 PM
Response to Reply #14
15. ...
:rofl:

RL
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no name no slogan Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-17-07 03:54 PM
Response to Original message
16. ITG
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