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Reply #31: They don't make contacting them easy [View All]

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DavidDvorkin Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-01-09 02:11 PM
Response to Original message
31. They don't make contacting them easy
They direct you to their feedback form, and when you fill it in and submit it, you get a message saying they appreciate feedback but can't respond to all such messages - i.e., most of them aren't even looked at.

They really need to have a separate way to contact them regarding, oh, say, legal matters.

Well, I've contacted them, put it on my blog and here and Facebook. If nothing comes of any of that, then the next step is to get SFWA, Science Fiction Writers Association, involved; we have a lawyer member who writes stern letters on behalf of wronged members.

Hmm. I wonder if Bartcop would find this interesting? Or Drudge! Drudge would be the last resort, and one I'd hate to use, but it's a possibility.
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