“I am so sorry,” [Karen Hughes] said, sitting at a bar drinking wine.

[Bumblebee]

During a refueling stop in Shannon, Ireland, Ms. Rice’s aides ran into a tired and angry group of Americans who had been evacuated from Lebanon and were trying to get home, but their plane, which stopped in Shannon, had broken down.

Some of the Americans recognized Karen Hughes, the assistant secretary of state for public diplomacy. Within minutes she was surrounded by the group, who said they had been traveling for five days and had been at the airport for 24 hours.

“I am so sorry,” she said, sitting at a bar drinking wine.

http://www.nytimes.com/2006/07/24/world/middleeast/24cnd-mideast.html?hp&ex=1153800000&en=5372c8857a96daa9&ei=5094&partner=homepage