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The New DU. Reply #147: FUCK DELL!!
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progressoid
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Mon Mar-20-06 06:18 PM
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They just sent us a $99.00 bill because we wanted to exchange a new inkjet cartridge that was defective. Took two hours to explain to the outsourced rep that it wasn't the printer but the NEW cartridge they had just sent us that was defective.
FINALLY found someone that understood and they sent us a new cartridge (that worked).
Then three weeks later sent us a bill for their technical assistance!!!! $99.00!!!
I'll say it again. FUCK DELL.
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