Reply #20: Also 2 BULLCRAP FRUSTRATING things here..

[Dr. Jones]

1) You are forced to talk only to outsourced workers who cannot understand you worth a lick and (like Bush) cannot answer anything that doesn't appear on their script in front of them;
2) You quickly find out that even though these companies share the same name (Dell Computers vs. Dell Financial) they are in fact separate companies which they purposely do to confuse the public and to disclaim any problems. "Oh, that problem the guy had - it's not OUR fault. Dell is a good company. This must have been handled by Dell Financials, which is a totally separate company."

BULLSHIT and FRUSTRATING!! Just another example of bullshit behemoth companies messin' with the public and basically stealing money!

I have a story myself about how I bought a piece of shit Brother MFC-3220C all-in-one printer from Staples with a huge rebate. The reason why it had a huge rebate was because they purposely sold the damn thing even though they KNEW it was defective. So after calling Brother MANY times to complain, then finally yelling at the obstinate customer service lady that they sold me a defective unit I basically had to chuck in the damn dumpster, they "informed" me of a warranty replacement program that they ALWAYS HAD but just never told me about. So I was lucky enough to get another printer that sort of works, but is still very poor quality and basically a piece of SHIT.

Technology SUCKS. They purposely make stuff pieces of shit, knowingly defective in many instances, then make it hard as hell for the customer when they go to complain. Crooks all!