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The New York Times is making me very angry - very angry indeed! [View All]

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Home » Discuss » Archives » General Discussion: Presidential (Through Nov 2009) Donate to DU
DeposeTheBoyKing Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-07-08 03:29 PM
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The New York Times is making me very angry - very angry indeed!
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First off, I realize they are being swamped with requests for Wednesday's paper. That said, I am hoping that I will be able to get my hands on 2 copies at all.

After not finding any in person on Wednesday, I called Wednesday evening and held for about 40 minutes before getting through to place an order. I thought everything was good.

Then today I get a call telling me they are sold out and will not be able to place my order and that I should visit their online store to order them. I did so, having to refresh the page about 50 times before I got an order form. The price has now more than doubled - I was to pay just $5.75 apiece for the phone order, but now they're $14.95 apiece.

When I FINALLY was able to put in my information and got to the "Place Order" screen, I have clicked at least 50 times on "Place Order," to no effect. I called the store's # to make sure I wouldn't be ordering 100 copies and was told they had to take my name and phone # and CALL ME BACK in the next 48-72 hours because the online order won't go through.

Again, I know they're swamped - but can they try to keep their story straight, at least?
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