Tonight's Christmas Cheer update: One of my cashiers broke down and cried

[LeftyMom]

She's only been here a few weeks and she's still a bit shaky with unusual transactions. She doesn't make mistakes, she just takes her time when she needs to and she calls for a supervisor when required, as she should. She's a very nice girl, if rather quiet. I guess today the stress of it all and a few rude customers got to her, and she broke down and cried right in front of me.

I took her back to the break room and got her a cookie out of my stash (the poor girl hadn't eaten, which probably didn't help) and let her stay back there and calm down for a bit. We told her a few funny stories about bad customers to let her know it happens to us all, and reminded her to call for help whenever she needs us (I'm perhaps 20 feet away from her register most of the day, so I can go fix stuff for her before it gets to be an issue.) After about half an hour, she felt up to it and came back out to work. I was proud of her.

I'm afraid she'll quit.

If customers are being that awful to her or she can't handle the holiday grumpiness and occasional real jerks, maybe it's best for her that she does.

Christmas shopping brings our the worst in people.