Reply #43: We're switching to a credit union this year.

[noamnety]

We've gotten three new fees (25, 50 and 50 dollars) for each of the last three months on our checking account. I had them each removed, but the husband and I are tired of spending our weekends pissed off talking to bank managers. It's gotten to the point where they recognize me when I walk in - and I really wasn't looking to have that much of a relationship with my bank. It's all weird shit like they issue us a new bank card, we switch our auto bill payments to that - but before the new billing cycle even has time to kick in, they're charging us a $50 fee for not having any bills auto-debited to the new card. Another time, they randomly charged us for not having a minimum balance with their bank, but we did - they had reclassified one of our accounts so it mysteriously no longer counted toward our total, even though the previous months it did.

We'll be switching to either USAA or the local school teacher's credit union, not sure yet which one we are going for. Either has to be better than the mess that Charter One's turned into.