Reply #32: My first month at my job was spent in the foreclosure department.

[YellowRubberDuckie]

I got a call from a woman threatening to kill herself if we didn't give her back her home. I apologized and told her it sold third party...TWO YEARS AGO. It really shook me up.
I'm hardened against this crap now, but I still get crazy calls like this.
Edited to add: Most of the time this crap is to work our emotions. This is sad that she went through with it, but honestly, it's not the mortgage company's fault. (I say this coming from a mortgage company whose policy is loss mit before ever going into foreclosure)
Duckie