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BernieforPres2016

(3,017 posts)
10. I do a little dance every year or two with DIRECTV
Fri Apr 15, 2016, 01:12 PM
Apr 2016

They give me a "discounted" rate for a 1-2 year contract, then the "discounts" roll off and the monthly bill jumps from around $60 to over $100 one month. I look for it on the credit card bill where I have it auto billed. Then I call DIRECTV and tell them that either they are going to put the bill back near where it was, to pretend I'm a new customer and give me the deal they give them, or I am going to expend the energy to figure out how to go with an antenna and Netflix and Hulu and all that stuff, and pull the plug on them and never come back. I just did it again a couple of weeks ago and had to go to the 3rd level of their "customer service" before getting someone who only had to listen to about 30 seconds of my speech before they quickly cut my bill to a couple of dollars below what it was and gave me 4 months of free Showtime. I asked her if there wasn't any way they could just treat long time customers fairly instead of putting us through this crap every year or two, and she said she would relay my comments on to her superiors.

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