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Ancestry/Genealogy

In reply to the discussion: ancestry.com info. [View all]

fleur-de-lisa

(14,623 posts)
11. I was recently on the phone with someone from ancestry.com . . .
Fri Nov 30, 2012, 06:24 PM
Nov 2012

with a question about my subscription. Although this was not the reason for my call, I complained to her that I was very angry about their policy of auto-renewal. She said that most customers preferred that for the pure convenience of not having to remember to renew. I told her that was bullshit, it was simply a way to con people out of money.

I am still a member and I have no plans to cancel any time soon because I use the site quite frequently and I've found a lot of interesting information on it. But I keep very detailed records of my account and ALWAYs put my renewal on my iphone calendar.

But back to the OP . . . what in the world do you mean by 'stealing'? You know, you could have kept all of your information private if you didn't want anyone using it. What's the purpose of using an online database if not to share information?

I have noticed that people have linked to my original data or entered stuff into their tree that I know to be incorrect. If it really bothers you that much, send that person a private message and politely tell them that you believe their information is wrong and tell them why. No need to be so dramatic about it . . . have you considered that it was simply a mistake?

ancestry.com info. [View all] CountAllVotes Nov 2012 OP
I signed up when I heard they were looking for buyers Viva_La_Revolution Nov 2012 #1
Good plan CountAllVotes Nov 2012 #4
I'm not really quite sure what you're on about Spider Jerusalem Nov 2012 #2
placing someone in their tree that does NOT belong there CountAllVotes Nov 2012 #3
But is it an automated process... Spider Jerusalem Nov 2012 #5
the sad part is this ... CountAllVotes Nov 2012 #8
A mistake is not "thievery", though Spider Jerusalem Nov 2012 #9
People make mistakes CanonRay Dec 2012 #20
The biggest complaint I have about ancestry.com is that they've ALWAYS made it hard to leave. Gormy Cuss Nov 2012 #6
My only problem with that is that you can't cancel online and have to call Spider Jerusalem Nov 2012 #7
It's both the inability to cancel online and problems getting through on the call line. Gormy Cuss Nov 2012 #10
When you sign up you can pre-set the cancellation csziggy Dec 2012 #15
actually, my plan is this CountAllVotes Dec 2012 #16
Anytime they think they're going to lose you, they will make deals csziggy Dec 2012 #18
Thanks for that info Gormy Cuss Dec 2012 #17
I've been caught a few times forgetting to unsubscribe soon enough. polly7 Dec 2012 #19
I was recently on the phone with someone from ancestry.com . . . fleur-de-lisa Nov 2012 #11
The purpose of this type of research is ... CountAllVotes Nov 2012 #13
Delayed Response munseepine Sep 2014 #21
When you first sign up it tells you to notify them days before GentryDixon Nov 2012 #12
You can keep your family trees private csziggy Dec 2012 #14
Latest Discussions»Culture Forums»Ancestry/Genealogy»ancestry.com info.»Reply #11