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DU Home » Latest Threads » Forums & Groups » Topics » Computers & Internet » Computer Help and Support (Group) » Windows7 update killed my... » Reply #2

Response to krispos42 (Original post)

Sat Nov 10, 2012, 05:08 PM

2. Try to uninstall...

...the mouse and software (do you have a backup mouse to use?) and then reboot and reinstall.

Uninstall the software from control-panel->programs-and-features and then uninstall the device from control-panel->device-manager. I think this is the place to download the correct drivers and software: http://www.microsoft.com/hardware/en-us/d/wireless-intellimouse-explorer-2.0

I've had trouble sometimes with windows not recognizing the mouse when it was moved to a different USB port.

Another thought is to try another mouse in the same and a different port. (I'm assuming this is a USB mouse.) Try using a different port, preferably one on the back of the PC. There may be a cable between a front panel USB and the motherboard that has worked loose. I am always most suspect of front panel ports.


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Replies to this discussion thread
Arrow 7 replies Author Time Post
krispos42 Nov 2012 OP
gvstn Nov 2012 #1
krispos42 Nov 2012 #3
discntnt_irny_srcsm Nov 2012 #5
LineNew Reply Try to uninstall...
discntnt_irny_srcsm Nov 2012 #2
krispos42 Nov 2012 #4
wandy Nov 2012 #6
krispos42 Nov 2012 #7
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