I'm on perpetual hold with Blue Shield as we speak.
I tried signing up with the CoveredCA website. The first time they said they had to make sure I was a US citizen. I logged off, logged back on, and this time there was no problem with my citizenship but they said my husband's MediCal application was pending. My husband does not qualify for nor ever applied for MediCal. I finally called the Covered California number and waited an hour-and-a-half to get through. Finally finished the application with the representative with coverage starting February 1.
Now I get an e-mail from Blue Shield telling me that, in order for my coverage to start January 1, I have to have the binder in by no later than January 15. 1) My coverage wasn't supposed to start until February 1, 2) I won't have the binder by January 15, and 3) I wasn't supposed to have to pay until January 27 at which time I will have the money for the binder.
My hold time is now 24 minutes and counting . . . (sigh)
Update: Waited over 30 minutes for them to tell me that it's Covered California's fault and I have to call them. Btw, Blue Shield Customer Service - - IN INDIA! Fuck them! 
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