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In reply to the discussion: Fetterman claims errors in closed captioning system during debate [View all]FakeNoose
(37,699 posts)The best systems allow human interaction to correct the errors. But that only happens when trained professional transcription experts are on duty, catching and correcting those errors on the spot in real time. (In other words, while they are happening.)
Remember when the networks used to BLEEP whenever someone uttered a curse-word, like on a late-night talk show? That happened because someone was listening, caught the curse word and reacted in 7 seconds to bleep it out. I don't think they do that any more, but there are certainly people trained to make instant corrections to spoken dialog. However it costs money to pay these people for their services, so ....
When humans correct the transcription errors, there's still a 7-second delay. However what goes out on screen is correct and standard English. I feel bad for Fetterman who has only recently entered our world with the rest of us who are constant closed caption consumers.
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