Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

George II

(67,782 posts)
17. This out a couple of hours ago from Google on CNET (we already know this now, though):
Tue Mar 23, 2021, 04:22 PM
Mar 2021
https://www.cnet.com/news/gmail-and-other-android-apps-crashing-on-phones-heres-googles-simple-fix/

Gmail and other Android apps crashing on phones: Here's Google's simple fix

An update to Chrome and WebView should resolve the issues.

Google says it's resolved an issue that was causing Gmail and other Android apps to crash for some people on Monday. The problem apparently stemmed from a bug in a previous version of Android System WebView, a system component that lets Android apps display web content.

To fix the issue, the tech giant said people should head to Google Play to update Android System WebView and Google Chrome.

Here are the steps Google laid out:

1. Navigate to the Play Store app
2. Search for Android System WebView
3. Select the "Update" option
4. Repeat these steps for Google Chrome

Problems with Gmail and other Android apps began to pop up on Monday afternoon and lasted roughly seven hours, according to Google's status dashboard for Gmail. Many people turned to Twitter and Reddit to report trouble with Android apps crashing, including Samsung and Pixel phone owners.

"We apologize for the inconvenience and thank you for your patience and continued support," Google said in the final update on its Gmail status dashboard. "Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better."

While Google was fixing the problem, some people found that uninstalling the buggy version of WebView provided a temporary solution. Samsung's support account on Twitter even suggested people take that step.

If you used this workaround while waiting for Google to fix the problem, you should reinstall WebView to restore full functionality to your phone, as well as updating Chrome. Keeping apps updated is important in order to get the latest security fixes.


(Note: more than four paragraphs because Google's statement and fix was put out to the general public, not "copyrighted" )
Latest Discussions»Latest Breaking News»Android apps like Gmail a...»Reply #17