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Response to DonViejo (Original post)

Mon Apr 16, 2018, 10:38 AM

6. Well Mr.Johnson, maybe you should fire that manager. There could have been other ways of handling

this incident. How about approaching these young men and asking them if you could get them a coffee or something ...maybe on the house? Let's be honest, Starbucks is the place where a lot of people go to meet up or hang out. I see people come into Starbucks and not buy anything and stay all day. So this is all about the management of that particular Starbucks. How about training your managers on how to handle these situations. (the officers also should be held accountable for this as well)

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