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cwydro

(51,308 posts)
6. I worked in a call center once for several years.
Sun Jul 2, 2017, 11:37 AM
Jul 2017

One doesn't have to agree with those type rants (though I still can't imagine anyone discussing politics on a customer service call); one can simply redirect them back to the matter at hand.

You should have coaches in your call center to help you with this, if you don't then it's a very poorly run center.

Latest Discussions»General Discussion»Reports from the Call Cen...»Reply #6