General Discussion
In reply to the discussion: Elderly Florida Man Allegedly Attacked A Man For Having Too Many Items In The WalMart Express Lane [View all]Amaril
(1,267 posts).....in a grocery store, and occasionally get stuck working the express lane (which I freaking HATE).
There is a sign which VERY clearly says "10 items or less". What I have come to realize is there are a LOT of people who think such signs apply to everyone BUT them.
And, yes, people get REALLY ticked when the person in front of them has more than 10 items (I'm not talking a couple more -- I'm talking 20, 30, sometimes even more) and they have one or two.......but rarely do they say anything to the person -- they direct their ire at me for not refusing to allow the person to use the express lane.
We've been told -- by management -- not to refuse service to someone with more than 10 items, and to simply remind them after completing their order to be aware on their next visit that express is limited to 10 items or less...........which I do, very politely, and was rewarded for my efforts by being called a C*nt by a customer the other day.
There are a lot of jerks running around unsupervised out there.