Did You Get My Email? No? Check Your Spam Folder, Please.

[stopdiggin]

3. you're right

And the basic problem here is lack of attention (or training) at the company. Many employees probably have no control over 'settings' (and there's probably a lot of smaller companies where 'no one' is doing so) -- but it is the work of mere seconds to at least check, and it should be part of an established routine. There are messages and warnings galore floating around the email environment "check your spam" -- if you're an employee and just not doing it, you're either not too bright -- or you're kind of a lazy slob that just doesn't care.

Incidentally, this goes for all of our 'private' email accounts too. If you're not checking (and flushing) that folder at least a couple times a week -- you're a bit of a numbskull.