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Response to Trueblue Texan (Reply #6)

Sat Oct 17, 2020, 07:12 PM

9. If you have your credit card on record with them, try making

the donation without using the on record information. You will have to fill in all the information, but your payment is likely to go through. The automatic donation feature seems to run into issues if you changed your card number recently or even a while back. It seems that the feature mixes up information and ActBlue has a really poorly thought out App for helping you get things set up correctly, so you go through an annoying rejection loop unless you act like a first time donor.

The only thing that I dislike about ActBlue is itís automatic donation feature (you just list the amount once logged in and hit donate). The feature needs a lot of attention, it simply doesnít work well and consistently. When I donate, I just act like a first time donor, it involves more entry, but I donít get the annoying rejection of my debit card.

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