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Response to Trueblue Texan (Original post)

Sat Oct 17, 2020, 06:25 PM

5. Are you sure you're logged in to your account?

I once had a similar problem, but figured out that, because I was donating from a different device than usual, I wasn't logged into my account, so I got neither an email cofirmation nor a record of that donation on my account's history.

I'm guessing even from the same device you might get inadvertently logged out or other account settings changed.

Good luck solving your problem.

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