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Tue Oct 19, 2021, 10:55 AM

Anybody ever order from Fanatics.com?

This is a nightmare!

If you have successfully talked with a live person please let me know!

Thanks in advance.

10 replies, 559 views

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Reply Anybody ever order from Fanatics.com? (Original post)
AKwannabe Oct 19 OP
redstatebluegirl Oct 19 #1
AKwannabe Oct 19 #2
redstatebluegirl Oct 20 #4
redstatebluegirl Oct 20 #5
quaint Oct 19 #3
discntnt_irny_srcsm Oct 20 #6
AKwannabe Oct 20 #7
CloudWatcher Oct 21 #8
BlackSkimmer Oct 26 #9
Mike 03 Oct 27 #10

Response to AKwannabe (Original post)

Tue Oct 19, 2021, 11:19 AM

1. I have and will never order again.

Lots of issues, including delivery issues and return issues. I ended up keeping an order that was the wrong size, giving it to a friend. I will never use them again.

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Response to redstatebluegirl (Reply #1)

Tue Oct 19, 2021, 01:11 PM

2. They

Have $45 of my money and the order says canceled!

So no live person, huh?

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Response to AKwannabe (Reply #2)

Wed Oct 20, 2021, 03:05 PM

4. Nope, I tried for over 2 weeks no person.

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Response to AKwannabe (Original post)

Tue Oct 19, 2021, 05:55 PM

3. Searched Fanatics.com sucks before buying (I *almost* always check this way).

Seems like a bad company owned by a good person.
I've resolved problems with some companies by emailing my tale to [email protected]
Good luck.

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Response to AKwannabe (Original post)

Wed Oct 20, 2021, 05:41 PM

6. The parent organization is kynetic.com

Maybe this might help.

Founder and CEO- https://www.linkedin.com/in/michaelgrubin

Website registration data:

Registrant:
Handle: 161772
Name: Domain Administrator
Organization: Fanatics Inc.
Email: [email protected]
Phone: +1.9044218143
Fax: +1.9042121112
Mailing Address: 8100 Nations Way, Jacksonville, FL, 32256, US

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Response to discntnt_irny_srcsm (Reply #6)

Wed Oct 20, 2021, 06:07 PM

7. Thanks! nt

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Response to AKwannabe (Original post)

Thu Oct 21, 2021, 06:55 PM

8. Unsolicited recommendation ... RedBubble

You didn't ask, but fyi RedBubble (https://www.redbubble.com) is flat-out awesome. I've been ordering from them for years and when something goes wrong (my error, or issues with lost shipments) they've been routinely great.

And no, I have no connections with them other than being a customer

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Response to AKwannabe (Original post)

Tue Oct 26, 2021, 05:28 PM

9. I bought a jersey for a friend for Christmas a year ago.

No problems except they spammed my inbox until I unsubscribed.

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Response to AKwannabe (Original post)

Wed Oct 27, 2021, 11:38 AM

10. Yes, but not since 2015. Didn't notice any problems.

I ordered a Women's World Cup replica soccer ball signed by several members of the USWNT. I was nervous about that order but it came with a certificate of authenticity and a photograph of the balls being signed, so I guess it was okay. I DID NOT have contact with customer service so I cannot speak to that, sorry.

Sorry you had issues with them. Sometimes places can go down hill rapidly, or maybe I just got lucky.

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