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Wed Mar 24, 2021, 10:23 PM

I need help uploading avatar images, please

I tried a site search because I am sure Iím not the first to ask, but didnít get the results needed.

Every time I try to upload a custom avatar, I get an error message about the file being too big. Iíve clipped, resized, reshaped, and done everything I can think of to get it smaller, but no dice.

Iím on an iPad, trying to load from my Camera Roll. Iíd rather not download an avatar making app, if possible. I donít have a regular computer.

Any advice is appreciated.

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Reply I need help uploading avatar images, please (Original post)
happybird Mar 24 OP
Hoyt Mar 24 #1
EarlG Mar 24 #2
happybird Mar 24 #3
Treefrog Apr 6 #4
EarlG Apr 6 #5

Response to happybird (Original post)

Wed Mar 24, 2021, 10:31 PM

1. Good luck. Hope someone helps, never could get a custom avatar to work.

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Response to happybird (Original post)

Wed Mar 24, 2021, 10:31 PM

2. Unfortunately

you can't upload an avatar from your iPad, which is why you're getting an error message. I'm guessing that the error message is wrong because the avatar upload function was built a very long time ago, so it doesn't understand how to interface with an iPad, and spits out the "File too big" error because it doesn't know what else to do.

In order to upload an avatar you have to do it from a desktop or laptop computer. Sorry about that. This is something I need to add to my long list of fixes and improvements.

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Response to EarlG (Reply #2)

Wed Mar 24, 2021, 10:39 PM

3. Thank you!

Now I donít feel like such an incompetent boob, lol! I was getting a little concerned with my inability to figure it out.

Iíll just do it from a desktop next time I visit my parents.

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Response to EarlG (Reply #2)

Tue Apr 6, 2021, 12:40 PM

4. Can a person upload a custom avatar without being a star member?

I intend to become a star member, but Iím not as yet.

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Response to Treefrog (Reply #4)

Tue Apr 6, 2021, 12:45 PM

5. Non-Star Members can only choose from the preset avatars

Custom avatar upload is one of the bonuses you get for being a Star Member.

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