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Sun Feb 7, 2021, 07:29 PM

Just renewed but it doesn't show

Last edited Sun Feb 7, 2021, 08:06 PM - Edit history (1)

I just renewed through Paypal but my account does not show that I renewed and I was not given hearts. I checked paypal and the payment went through.
Anybody know what the problem is?

Updated: I got my hearts and have started giving them away. Maybe there was a time lag problem.

18 replies, 1150 views

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Replies to this discussion thread
Arrow 18 replies Author Time Post
Reply Just renewed but it doesn't show (Original post)
Sanity Claws Feb 2021 OP
MFM008 Feb 2021 #1
CaliforniaPeggy Feb 2021 #3
MFM008 Feb 2021 #5
CaliforniaPeggy Feb 2021 #2
EarlG Feb 2021 #4
CaliforniaPeggy Feb 2021 #6
EarlG Feb 2021 #10
CaliforniaPeggy Feb 2021 #12
Kali Feb 2021 #15
sheshe2 Feb 2021 #18
sinkingfeeling Feb 2021 #7
sinkingfeeling Feb 2021 #16
Sanity Claws Feb 2021 #8
CaliforniaPeggy Feb 2021 #9
birdographer Feb 2021 #11
EarlG Feb 2021 #13
CaliforniaPeggy Feb 2021 #14
BlueJac Feb 2021 #17

Response to Sanity Claws (Original post)

Sun Feb 7, 2021, 07:31 PM

1. close out DU

get back in. Mine did the same.

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Response to MFM008 (Reply #1)

Sun Feb 7, 2021, 07:32 PM

3. You mean Log out?

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Response to CaliforniaPeggy (Reply #3)

Sun Feb 7, 2021, 07:34 PM

5. no i just closed it

brought it back up.
If you get mail saying you paid you know they got it.

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Response to Sanity Claws (Original post)

Sun Feb 7, 2021, 07:31 PM

2. The exact same thing just happened to me.

I chose not to use PayPal, but somehow they inserted themselves into my transaction. I LOATHE them.

ARGH.

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Response to Sanity Claws (Original post)

Sun Feb 7, 2021, 07:33 PM

4. Does logging out of DU and logging back in again solve this?

Please let me know, thanks.

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Response to EarlG (Reply #4)

Sun Feb 7, 2021, 07:37 PM

6. I did those, and nothing has changed.

I even donated again, though it was just a dollar this time! Just to see what would happen, which was nothing.

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Response to CaliforniaPeggy (Reply #6)

Sun Feb 7, 2021, 07:49 PM

10. Sometimes it does take a little while to process

Looks like the OP's came through... If you don't get them soon, please send me an email or DU Mail message.

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Response to EarlG (Reply #10)

Sun Feb 7, 2021, 07:50 PM

12. It did get fixed!

You owe me another heart for the dollar I sent!



Thanks so much for your help.

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Response to EarlG (Reply #4)

Sun Feb 7, 2021, 07:53 PM

15. please disregard my ATA messages

apparently I was not being very patient. seems to be OK now.

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Response to EarlG (Reply #4)

Sun Feb 7, 2021, 09:12 PM

18. I just paid.

Have logged out three times and have no hearts to give.

Thanks for your help.

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Response to Sanity Claws (Original post)

Sun Feb 7, 2021, 07:42 PM

7. Same with me.

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Response to sinkingfeeling (Reply #7)

Sun Feb 7, 2021, 07:54 PM

16. Seems to be taking about 20 minutes to process.

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Response to Sanity Claws (Original post)

Sun Feb 7, 2021, 07:43 PM

8. I just got my hearts!

Thanks for the responses.

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Response to Sanity Claws (Reply #8)

Sun Feb 7, 2021, 07:48 PM

9. And I got mine too!



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Response to Sanity Claws (Reply #8)

Sun Feb 7, 2021, 07:50 PM

11. How do you give them out?

And where did they "show up"? Totally lost, although I did renew and should have hearts somewhere... Again, if they show up, how do you give them out?

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Response to birdographer (Reply #11)

Sun Feb 7, 2021, 07:52 PM

13. Look at the bottom of any post

There will be a link that says "Give a valentine heart to (username)! (x remaining)"

So you just find a post by the person you want to give the heart to, and click that link.

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Response to birdographer (Reply #11)

Sun Feb 7, 2021, 07:52 PM

14. Read this:

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Response to Sanity Claws (Original post)

Sun Feb 7, 2021, 08:02 PM

17. Nice

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