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Sun Aug 25, 2019, 03:56 PM

Help with the Sound of Music

I have not had any sound on DU for the past couple months. Really aggravating. I can't figure out what I did to deserve this, or how to make it come back.

Help please. I've posted about it a couple times previously.

22 replies, 1538 views

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Arrow 22 replies Author Time Post
Reply Help with the Sound of Music (Original post)
Bayard Aug 25 OP
Dennis Donovan Aug 25 #1
Bayard Aug 25 #3
Dennis Donovan Aug 25 #5
Anon-C Aug 25 #2
Bayard Aug 25 #4
Dennis Donovan Aug 25 #6
Rhiannon12866 Aug 25 #7
Dennis Donovan Aug 25 #8
Rhiannon12866 Aug 25 #9
Dennis Donovan Aug 25 #10
LineReply .
jberryhill Aug 25 #11
Bayard Aug 25 #12
Donkees Aug 26 #13
Bayard Aug 26 #14
Donkees Aug 27 #15
Bayard Aug 28 #16
Donkees Aug 28 #17
canetoad Sep 10 #18
Bayard Sep 10 #19
Bayard Sep 10 #20
canetoad Sep 10 #21
Bayard Sep 10 #22

Response to Bayard (Original post)

Sun Aug 25, 2019, 03:59 PM

1. On DU only?

...or across the board?

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Response to Dennis Donovan (Reply #1)

Sun Aug 25, 2019, 04:25 PM

3. Only on DU

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Response to Bayard (Reply #3)

Sun Aug 25, 2019, 04:31 PM

5. YouTube and Twitter post videos?

The reason I ask is because they are (I think) the only media sources that can be played directly from a DU post:


?s=20



So, do you hear sound from either?

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Response to Bayard (Original post)

Sun Aug 25, 2019, 04:01 PM

2. When you play this video, what happens?

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Response to Anon-C (Reply #2)

Sun Aug 25, 2019, 04:26 PM

4. I do not hear

A deer, a female deer. Dear.

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Response to Bayard (Reply #4)

Sun Aug 25, 2019, 04:34 PM

6. When you mouse over the video, you should see a speaker icon





Is there an X thru it?

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Response to Dennis Donovan (Reply #6)

Sun Aug 25, 2019, 04:37 PM

7. I look for that, too, since that's often the case

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Response to Rhiannon12866 (Reply #7)

Sun Aug 25, 2019, 04:39 PM

8. Happens to me all the time, but it remembers your last choice

If you muted it for the last video, all subsequent videos will be muted.

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Response to Dennis Donovan (Reply #8)

Sun Aug 25, 2019, 04:40 PM

9. Thanks! That's very helpful to know!

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Response to Rhiannon12866 (Reply #9)

Sun Aug 25, 2019, 04:42 PM

10. Troubleshooting software is my gig.

...although my next gig might be selling coffee and water.

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Response to Bayard (Original post)

Sun Aug 25, 2019, 04:56 PM

11. .

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Response to Bayard (Original post)

Sun Aug 25, 2019, 05:48 PM

12. Nope, that was the first thing I checked.

The symbol is there, with no X.

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Response to Bayard (Reply #12)

Mon Aug 26, 2019, 05:51 PM

13. In site settings options, there's a choice to 'mute site' or add a site to 'mute' list.

(?)

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Response to Donkees (Reply #13)

Mon Aug 26, 2019, 09:48 PM

14. That sounds promising

But I can't find anything for site settings. Its not under My Account.

Where, please?

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Response to Bayard (Reply #14)

Tue Aug 27, 2019, 05:38 AM

15. It's not listed under 'DU' or 'My Account'. It's wherever you customize 'permissions' ...

I find 'Site-Settings' listed as a sub-heading of 'Privacy and Security' and then see a list of 'permissions' including 'mute site sound'

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Response to Donkees (Reply #15)

Wed Aug 28, 2019, 04:30 PM

16. Sorry to say, that didn't work either, Donkees

The closest thing I can find under privacy or security, was something under "Multi-media". I did check sound under that. Do you think it might work if my system was rebooted?

Really appreciate your help.

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Response to Bayard (Reply #16)

Wed Aug 28, 2019, 05:18 PM

17. Here is an excerpt from one of the 'how to geek' pages showing how to "mute''...

so there must be instructions for 'unmuting'. I'm not very techy, but maybe this page will offer a better explanation of where the problem is hiding (?)


https://www.howtogeek.com/324568/how-to-automatically-mute-new-tabs-in-chrome-and-firefox/

Under the “Privacy and security” section, click “Content settings.” Click “Sound.”


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Response to Bayard (Original post)

Tue Sep 10, 2019, 02:42 AM

18. Late to the party

Are you on a computer? Which browser are you using?

If Firefox, right click anywhere on the page to get the context menu, then select "View Page Info". Then go to the Permissions tab and make sure that Autoplay is selected, or 'Use default'.

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Response to canetoad (Reply #18)

Tue Sep 10, 2019, 09:51 AM

19. Google Chrome

And DU is the only site that does this. My tech guy wondered if maybe the powers-that-be did an upgrade that changed settings?

I will try with another browser though. Thanks!

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Response to canetoad (Reply #18)

Tue Sep 10, 2019, 11:49 AM

20. IT WORKED!!

It worked! It worked! It worked!

Opened in Firefox, and now I have sound back. I'm thrilled!



Although I still don't understand why this happened with Chrome, and only on DU.

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Response to Bayard (Reply #20)

Tue Sep 10, 2019, 03:49 PM

21. Me neither

It may be a chrome page setting - I don't use it much.

But either way, I'm thrilled that you're thrilled.

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Response to canetoad (Reply #21)

Tue Sep 10, 2019, 09:56 PM

22. Thanks bunches!

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