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Mon Sep 11, 2017, 04:20 PM

detergent dispenser in 13 yr old Kenmore dishwasher isn't opening

during every wash cycle. It has failed 3 times in the last 10 days. I have used a wet cloth to dissolve the clumped powder, then used a toothbrush around the hatches that lock the dispenser shut. It is draining properly & both arms are moving with water.
I will be googling for the any vids on fixing this, however has anyone had this issue?

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Reply detergent dispenser in 13 yr old Kenmore dishwasher isn't opening (Original post)
irisblue Sep 2017 OP
LisaM Sep 2017 #1
Lilyhoney Sep 2017 #3
samnsara Sep 2017 #2
flyingfysh Sep 2017 #4
irisblue Sep 2017 #5
Hassin Bin Sober Sep 2017 #6

Response to irisblue (Original post)

Mon Sep 11, 2017, 04:23 PM

1. No, but do you need to do anything?

Can't you just throw in one of those dishwasher pods? The outside just melts and you don't really need a dispenser.

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Response to LisaM (Reply #1)

Mon Sep 11, 2017, 04:34 PM

3. This. Nt

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Response to irisblue (Original post)

Mon Sep 11, 2017, 04:26 PM

2. you have more patience than i do with appliances..

.. I would be all for buying a new one...look at the Samsung's! My 7 yr old Kenmore fridge went out. Sears said they could look at it 'in a week'.. then what? order parts? I needed a fridge. Ordered one from Lowes..the Samsung Family Hub with the built in tv and all the rest. I LOVE IT...now I want to replace all my relatively-newish appliances with Samsung so I can control them all with my phone. Talk about lazeeeeee but I'm worth it. ( cuz imma princess lol)

otherwise just throw in a pod. I have never used my dispenser ever.

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Response to samnsara (Reply #2)

Mon Sep 11, 2017, 04:58 PM

4. I always found Sears repair service to be useless

Even if it is covered by their "warranty", it often took a week or two to get an appointment. And even then, the guy was often unable to repair it. But they keep trying to peddle their service contracts.
My next dishwasher was from Lowe's. The one time I had a problem, their guy arrived within a day. We also got a LG stove from Lowe's, it is the best stove we ever had.

No wonder Sears is going bankrupt.

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Response to irisblue (Original post)

Mon Sep 11, 2017, 06:40 PM

5. I washed the dispenser off with vinegar, then ran a short cycle.

One video showed me how to get @ the spring that controls the opening of the dispenser. Since I can get @ the spring while seated, that's the next thing to try.::sigh::

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Response to irisblue (Original post)

Tue Sep 12, 2017, 03:26 AM

6. We replaced ours. Relatively easy if you can run a screw driver.

A second set of hands always helps

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