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Fed. Trade Commission sues T-Mobile for ‘cramming’ clients with bogus charges
http://www.rawstory.com/rs/2014/07/01/fed-trade-commission-sues-t-mobile-for-cramming-clients-with-bogus-charges/Fed. Trade Commission sues T-Mobile for ‘cramming’ clients with bogus charges
By Reuters
Tuesday, July 1, 2014 16:38 EDT
By Diane Bartz
WASHINGTON (Reuters) – U.S. authorities filed a complaint against T-Mobile USA on Tuesday, accusing the wireless provider of adding millions of dollars of unauthorized charges onto customers’ bills, a practice known as “cramming.”
The charges were for subscriptions for services like horoscopes or celebrity gossip delivered by text message, which often cost $9.99 a month. T-Mobile USA received 35 to 40 percent of the amount charged, the Federal Trade Commission said in its complaint.
In many cases, customers never authorized the charges but were signed up without their knowledge, the commission said.
Separately, the Federal Communications Commission also announced it was investigating T-Mobile USA for cramming.
