Apple Users

musiclawyer

(2,335 posts) Thu Sep 29, 2016, 03:04 PM Sep 2016

Where to buy new phone?

I have an old iPhone 4s. ATT Paid off /out of contract. I want a new SE--price cash I will pay. I wish to leave ATT for TMobile because I'm moving and TMobile is better option after the move and I go into Canada often ...

Would you buy at the TMobile corporate store or at the Apple Store? They both have the same small offset in price for turning in old phone.

At first I figured the TMobile corporate store would be best option , but now I wonder if TMobile can help me wipe the old phone properly before I turn it in ( in case I have issues )

Thanks for any advice.

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Where to buy new phone? (Original Post) musiclawyer Sep 2016 OP

Scroll to the very bottom of "General" in the "Settings app" ... Auggie Oct 2016 #1

Auggie

(31,164 posts)

1. Scroll to the very bottom of "General" in the "Settings app" ...

Reply to musiclawyer (Original post)

Tue Oct 4, 2016, 05:30 PM

Oct 2016

and you will find the "Reset" option. Choose "Erase All Content and Settings". That will wipe the phone clean. You want to be sure you've backed up either to iCloud or your computer before you do that though.

I'm sure TMobile could walk you through that. It's pretty basic. TMobile will probably recycle the phone for you. Ask if they have a upgrade option or rebate for moving from AT&T as well.

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