My laptop w Windows 7 is operating very slow.

[rhett o rick]

I am on Wifi and wonder if it might be my router. Is there a way to test a router? I have tried rebooting with limited success.

Are there good, free softwares that might help? Like slimcleanerplus?

I have Norton and have run their scans and tools to no avail. I also have run malewarebytes to no avail.

[hobbit709]

1. Try speedtest to check your connection

speedtest.org or speedtest.net. Is everything running slow or just your internet.

[rhett o rick]

2. I ran speed test and got 0.684 Mb/s for D/L and 0.368 Mb/s for U/L but don't know

the significance. I think it's just the internet that's slow but not sure.

[SwankyXomb]

4. What's the rated speed for your connection?

Try plugging the computer into the router with a cable and try the speedtest again

[rhett o rick]

3. The internets say that slimcleaner is a good free software for fixing a pc but

Norton doesn't like it. Any suggestions?

[hobbit709]

5. Get rid of Norton and use something that works.

Microsoft Security Essentials works and is free. It's one of the few things they've done that actually works right.

And that is a slow internet connection speed.

[rhett o rick]

6. I will consider changing anti-virus. I am not a fan of Norton anywayz.

What do you recommend for correcting my d/l speed? I am a novice.

[hobbit709]

7. Have you tried rebooting the modem? Try connecting directly to the modem.

If you have and it didn't improve the speed, I'd be calling your ISP and raising hell.

[rhett o rick]

9. I did the speed test via my pc which is connected to the router and

got 34.2 Mb/s. Seems that would indicate my router is bad. It's only a couple of years old.

[hobbit709]

10. Not necessarily.

Could be your laptop needs a major cleanout and tuneup. Try connecting the laptop with the ethernet cable and see what you get. Have someone come by with a different laptop and see what it does.

[rhett o rick]

11. I will do that but I also would like to know how to "clean out and tuneup" my laptop. nm

[Betty88]

8. +1

And ur Internet is really slow. My sister had the same issue. Cable company would not help so she changed providers, now she is flying. Run defrag, get rid of norton and check router with a cable not off wifi to be sure.

[Gore1FL]

12. Autoruns is the best utility that I am aware of

But it isn't exactly intuitive.

http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

This assumes the issue is O/S related.

[rhett o rick]

13. Thanks. I looked at it and it may be above my ability to use. nm