HomeLatest ThreadsGreatest ThreadsForums & GroupsMy SubscriptionsMy Posts
DU Home » Latest Threads » Forums & Groups » Topics » Computers & Internet » Bloggers (Group) » Verizon Extortion and A G...

Tue Sep 30, 2014, 05:34 PM

Verizon Extortion and A Glimpse into the Future

My online services have failed for a week. Verizon confirmed that my modem died. They sent a new one.

I installed it and online services were slower than dial-up. I'm talking about counting 10, 20, 30, 40, 60 seconds.

I called back and told Verizon to fix it. While the tech guy was pretty terrific, all he could ultimately offer me was this:

1 ) My DSL was slow and could be upgraded.
2) Pay more money for the same thing I had last week.
3) Pay more money for faster speed DSL or go FIOS

While on the phone with the tech guy, I lost online services altogether.

I'm already stressed out for more than a week without internet. Plus, I need it for my business as well as hanging with you guys.

Two things:

1) If we lose net neutrality, all of us will have long waiting times for sites like this to download, even between posts. It is NOT good.
2) Verizon is practicing a form of extortion. I had no choice but to buy another modem from them (presuming I want to continue with them) and that's not enough money. Now my online "privileges" are being held hostage unless I get another service that I didn't need last week.

I'm going to the highest supervisor and complain about this unethical position and I'm going to the state's consumer affairs.

Wrong, wrong, wrong.

1 replies, 2487 views

Reply to this thread

Back to top Alert abuse

Always highlight: 10 newest replies | Replies posted after I mark a forum
Replies to this discussion thread
Arrow 1 replies Author Time Post
Reply Verizon Extortion and A Glimpse into the Future (Original post)
no_hypocrisy Sep 2014 OP
alpharobot Nov 2015 #1

Response to no_hypocrisy (Original post)

Tue Nov 3, 2015, 05:44 AM

1. Same way with comcast

The comcast did the same way. People have to pay more for the faster internet.

Reply to this post

Back to top Alert abuse Link here Permalink

Reply to this thread