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Thu Nov 28, 2019, 05:03 PM

3,500 Maryland employees were not paid Wednesday because of Capital One routing number error

3,500 Maryland employees were not paid Wednesday because of Capital One routing number error, officials say


The paychecks of 3,500 Maryland employees were not direct-deposited into their Capital One accounts on the Wednesday before Thanksgiving because of a routing number error on the bank’s part, state officials said.

Capital One informed the state comptroller’s office, which handles the payroll, that it was changing its routing numbers about two weeks ago, prompting the office to update the routing numbers in its systems to the new numbers, said Alan Brody, a spokesman for the comptroller.

But when paychecks went out Wednesday, only 1,000 of the 4,500 full-time state government employees with Capital One accounts received their money. State officials contacted Capital One about the problem, Brody said, and bank officials said the routing numbers for the rest of the employees had not yet switched, leaving their paychecks in limbo.

Capital One “did not change all of their account holders to the new routing numbers,” said Dhiren Shah, director of the state’s Central Payroll Bureau within the comptroller’s office.

Read more: https://www.capitalgazette.com/politics/bs-md-pol-maryland-employee-paychecks-20191127-nyzttnjrxrcbtjl756f7gaw3gi-story.html

It will be interesting to monitor whether Capital One will be charging overdraft fees for their screwup.

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Reply 3,500 Maryland employees were not paid Wednesday because of Capital One routing number error (Original post)
TexasTowelie Nov 28 OP
elleng Nov 28 #1

Response to TexasTowelie (Original post)

Thu Nov 28, 2019, 05:08 PM

1. Damn, that hurts!

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