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Related: Culture Forums, Support ForumsWas I a Karen today?
I'm out of work due to illness, living off savings now. So, I now shop once a week for $100.00. Feeding 2 adults and a cat. So, I shop at Wal-Mart. Survival at this point.
My SO is profoundly disabled and needs the ride-around cart. He doesn't get out much, so a trip out, even to WM, gets him out of the house.
I asked for a manager today because, as usual, the disabled carts were not plugged in and batteries were run down. This is a huge problem for us. It only happens at Wal-Mart. I asked the manager if staff could make sure the carts were plugged in for users who need them. I was polite.
I'm a middle-aged white woman.
ret5hd
(21,320 posts)Just sayin.
I_UndergroundPanther
(12,950 posts)You were taking care of your SO's needs that were legitimate.
hlthe2b
(106,558 posts)You were a paying customer pointing out a valid service problem to the store manager. Something EVERYONE has the raight to do, albeit politely.
demigoddess
(6,675 posts)FuzzyRabbit
(2,096 posts)The manager and other store employees probably were not aware of the problem.
jpak
(41,780 posts)If not
No Karen
Ocelot II
(121,194 posts)There are times when it's perfectly appropriate to want to talk to a manager, as when a normal, advertised service is inexplicably unavailable and a rank-and-file employee can't or won't take care of the problem. "Could I please talk to a manager about this?" said in a polite, respectful tone is not Karen-ish. Screeching "What the hell is wrong with you people, you're supposed to keep these f&cking batteries charged! This store sucks! I want to see your manager right now!!" is. You didn't do that.
sheshe2
(87,816 posts)https://adata.org/learn-about-ada
Your SO has a disability and by law these places need to provide access. By leaving them uncharged, scattered and therefore inaccessible is against the law.
Hugs. You did good.
MerryHolidays
(7,715 posts)I'm not sure whether electric shopping carts are required under the ADA and comparable state laws. But WalMart put these there for a reason, and it's, at the very least, bad form for it not have the carts charged.
sarge43
(29,167 posts)Karens don't ask. They demand, then throw a hizzy when they don't get exactly what they demanded. Threats and insults are part of the production.
Skittles
(159,832 posts)"Karens" act out in an unreasonable, arrogant fashion over trivial or non-issues. Yours is a very valid complaint, and compliance by that management would make it easier for other disabled folk. Kudos to you.
Aristus
(68,515 posts)I think you did just fine...
hibbing
(10,402 posts)Jilly_in_VA
(10,978 posts)Not a Karen. Not even remotely. You did other disabled folks a favor.
Mr.Bill
(24,826 posts)You did ask to "speak to the manager".
7wo7rees
(5,128 posts)Running errands for our house. Mom is 85 with dementia, getting worse. DH works from home and can't/won't lift a finger to do anything else (he is also obese, morbidly so).
Our truck was out of gas, I did not have any idea how dsngerously close I was to being stuck on side of road! I took care of oil change yesterday. I am out of fucks to give.
I told the people at Pet Smart I will never give you another dime because I walked in and saw the sign saying if you are not vaxxed, please wear a mask. I asked the 1st 2 employees I encountered how does this work? "Honor system". Right. So you without mask, vaxxed? Yes mam" And so you wearing mask? No. "I don't believe in it, too experimental".
Turned out unmasked was mgr, he stepped in and said, "mam, it is personal preference"!
Yeah, I don't think so!!!
At the gas pump ran into a 20 year old blonde in cute, expensive car. "Are you vaxxed?" Yeah, no. I'm 20, I'm healthy, I don't need it"
XanaDUer2
(14,300 posts)sounded like a horrible time. No masks in WM, I'm vaccinated.
7wo7rees
(5,128 posts)Response to XanaDUer2 (Original post)
7wo7rees This message was self-deleted by its author.
luckone
(21,646 posts)Now if you come back and they are still down maybe you know its not gonna get better and look for another place .if they have a new mangr or team problem it might not change Not doable for you ? then complain at the Walmart again
I don know Walmart well but if they have one of those surveys on the receipt answer it about the carts
A Karen would complain about a disabled cart in an aisle and feign inability to get around it or even fake getting hurt by it ,maybe be judgy about why you need it or say I am glad I dont need that thing to get around or are you allowed with that in this area ?
The store did not have to call the security on you and you did not fake call the police to come to help you
You werent crazy mean or racist just asking for a service to work when you come to shop
Sherman A1
(38,958 posts)but I would recommend shopping around as best you can. I find Walmart is actually higher on many products than the Union grocery stores in my area.
Demobrat
(9,909 posts)Did you yell at people and call them names? Did you ram any carts into any displays? Did you try to run anybody over? Did you hit the manager with your purse? Did you sit on a cart and refuse to budge until it was charged? Did security have to haul you out kicking and screaming?
If so, you might be a Karen.
AverageOldGuy
(2,128 posts). . you go to the same store and the carts are discharged, not plugged in?
I suggest you find out -- NOW -- the name and phone number of the store manager's boss. When you go back to WM next week and find the carts unplugged and discharged, with the store manager standing there, call the district manager and have the store manager explain him/herself.
Be prepared for the store manager to blame it on the kid who brings the carts in from the parking lot. DO NOT let him/her get away with that bullshit. I served 30 years in the Army. There is an Army regulation that states "The commander is responsible for everything the unit does or fails to do." Hold the manager's feet to the fire.
XanaDUer2
(14,300 posts)and it gives only the first name of the manager. It rang and rang, then disconnected me.
I don't want the lowest person on the totem pole blamed. This is a real hardship to us when these carts are unusable. My bf had to sit on the one bench available. Once he had to sit on the non-functioning cart. Today, he got his hair cut, and they then let him sit in the salon.