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Mon May 3, 2021, 03:19 PM

Pet Peeve - Contact Us. Or, rather, don't even think of Contacting Us

Have you noticed that many websites have removed their Contact Us option. In some cases, there's not even an @ or # for contacting them via Twitter or Instagram. And I don't necessarily want to contact them in such a public forum.

I wanted to contact Harper Audio to let them know that a new narrator is, well, not awful, but not notable and definitely worse than the previous narrator. It seems I can only contact them via social media. Then I went to the author's site. Same thing.

Other websites no long include phone numbers or emails, but rather demand that you use their chat app on the site. This never works.

I guess I understand this. Communication these days generally consists of ranting and threatening. All I wanted to do is tell them how I felt about their change of narrator. No hate, no threats, just a comment. No can do.

Still bugs me.

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Reply Pet Peeve - Contact Us. Or, rather, don't even think of Contacting Us (Original post)
NQAS May 3 OP
Doc Sportello May 3 #1
PoliticAverse May 3 #2
Diamond_Dog May 3 #3
Totally Tunsie May 4 #4
surrealAmerican May 4 #5
YoshidaYui May 4 #6

Response to NQAS (Original post)

Mon May 3, 2021, 03:38 PM

1. Part of an ever growing trend in customer service ...

SCREW YOU!!!!

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Response to NQAS (Original post)

Mon May 3, 2021, 03:42 PM

2. Send postal mail (and write in cursive). n/t

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Response to NQAS (Original post)

Mon May 3, 2021, 04:25 PM

3. They really don't want anyone to "contact them."

So they make it a pain in the ass to do so.

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Response to NQAS (Original post)

Tue May 4, 2021, 01:38 PM

4. Phone number is on their Facebook page:

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Response to NQAS (Original post)

Tue May 4, 2021, 02:13 PM

5. This is at least more honest than ....

... encouraging you to send email that nobody will ever read.

Even so, it isnít a good sign.

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Response to NQAS (Original post)

Tue May 4, 2021, 03:00 PM

6. yup a few years ago I was playing Warframe and my account was stolen

no one to reach, tough nuggies i guess.. lost my account.

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