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Fri Oct 18, 2019, 01:13 AM

Adobe Announces Plan To Essentially Steal Money From Venezuelans Because It 'Has To' Due To US Sanct

Adobe Announces Plan To Essentially Steal Money From Venezuelans Because It 'Has To' Due To US Sanctions
Legal Issues

Thu, Oct 17th 2019 7:28pm — Timothy Geigner

Adobe has long had a history of questionable behavior, when it comes to the rights of its customers, and how the public is informed on all things Adobe. With the constant hammering on the concept that software it sells is licensed rather than purchased, not to mention with the move to more SaaS and cloud-based software, the company is, frankly, one of the pack leaders in consumers not actually owning what they bought.

But what's happening in Venezuela is something completely different. Adobe will be disabling its services entirely in that country, announcing that it was giving customers there roughly a month to download any content stored in the cloud. After that, poof, no more official Adobe access in Venezuela. That includes access for SaaS services that were prepaid. For such prepaid services, Adobe has also announced that zero refunds will be provided.

Why is this happening? According to Adobe, it's to comply with Trump's Executive Order 13884.

In the document, Adobe explains: “The U.S. Government issued Executive Order 13884, the practical effect of which is to prohibit almost all transactions and services between U.S. companies, entities, and individuals in Venezuela. To remain compliant with this order, Adobe is deactivating all accounts in Venezuela.”

To make matters worse, customers won’t be able to receive refunds for any purchases or outstanding subscriptions, as Adobe says that the executive order calls for “the cessation of all activity with the entities including no sales, service, support, refunds, credits, etc.”


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Reply Adobe Announces Plan To Essentially Steal Money From Venezuelans Because It 'Has To' Due To US Sanct (Original post)
Judi Lynn Oct 18 OP
lagomorph777 Oct 18 #1

Response to Judi Lynn (Original post)

Fri Oct 18, 2019, 08:20 AM

1. Adobe lost all my business when they tried to rent my software to me.

I had already bought it, and now will never upgrade. Screw 'em - plenty of good competitors out there.

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