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Fri Jan 12, 2018, 02:42 PM

White House struggles with muting function on Iran conference call with reporters

Source: CBS News

It took the White House twenty-two minutes to figure out how to enable the "listening only" feature on a conference call on Thursday where senior administration officials announced that President Trump would continue to waive nuclear program-related sanctions, keeping the deal intact.

"This White House can't even run a f*cking conference call," a reporter on an unmuted phone line angrily exclaimed to the entire call. "They don't know how to mute their line."

"It's the illegitimate media that doesn't know how to conduct themselves. They can't mute their f*cking phones," an unidentified official said. "Mute your phones."

Another White House official repeatedly attempted to quiet the noisy line "so the people in charge" could talk.

Read more: https://www.cbsnews.com/news/white-house-struggles-with-muting-function-on-iran-conference-call-with-reporters/

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Reply White House struggles with muting function on Iran conference call with reporters (Original post)
brooklynite Jan 12 OP
louis-t Jan 12 #1
mahatmakanejeeves Jan 12 #2
unblock Jan 12 #7
pbmus Jan 12 #3
More_Cowbell Jan 12 #4
Control-Z Jan 12 #5
getagrip_already Jan 12 #6
BumRushDaShow Jan 12 #8
nwduke Jan 12 #9

Response to brooklynite (Original post)

Fri Jan 12, 2018, 02:44 PM

1. I hear caliope music.

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Response to brooklynite (Original post)

Fri Jan 12, 2018, 02:50 PM

2. He has the same phone I do, at least in the Oval Office.

It's a Cisco CP-8811, or a model awfully close to it.



The phone uses VoIP technology. The phone it replaced plugged into a phone jack, but this one is connected to my laptop computer. It generates so much trash that I'm lucky to get WTOP (an FM station, at 103.5 MHz) in my cubicle. The RF trash this thing generates is off the wall. I don't the FCC has cared about AM or shortwave interference in a long, long time.

The phone was probably chosen for the Oval Office on the grounds that it would render useless any Russian-placed listening device.

Hint: "mute" is the button in the lower right hand corner.

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Response to mahatmakanejeeves (Reply #2)

Fri Jan 12, 2018, 03:25 PM

7. that's not the mute they were looking for.

they were trying to figure out how to mute everyone else's phone, not their own phone.

it's not an obvious thing that everyone knows, but it is something you expect people running a large conference call to know.

it doesn't work to say "everyone please mute your phone" when there are hundreds of people on the line. there's always going to be one person making noise or putting hold music on.

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Response to brooklynite (Original post)

Fri Jan 12, 2018, 02:50 PM

3. We have a klusterf....for an administration....

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Response to brooklynite (Original post)

Fri Jan 12, 2018, 02:53 PM

4. I'm surprised, though, that reporters didn't know how to mute their own phones

I do that all the time on teleconferences when I'm working at home, with people using leaf blowers, dogs barking, etc. Of course it should be automatic to put people in listen-only mode, especially if you're not asking them questions or allowing them to ask questions.

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Response to More_Cowbell (Reply #4)

Fri Jan 12, 2018, 02:58 PM

5. Perhaps the reporters didn't want to mute their phones.

It was a great opportunity, after all, to accidently let the WH know what they thought of them.

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Response to More_Cowbell (Reply #4)

Fri Jan 12, 2018, 03:06 PM

6. sure, most phones have a mute button....

or you can hit a code like *6 if it's just a standard phone.

But that's besides the point. The person in charge of the conference call should have the ability to mute all lines but the admins/moderators. It's sop for concalls, especially with hundreds of listeners.

If you don't know how to do it, the hosting center will assign an operator who will do it for you. In skype it's just a click......

It's called "managing". Otherwise you are just in a circus.

And clearly these guys are. Insulting your invited audience is not a professional response under any circumstances.

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Response to brooklynite (Original post)

Fri Jan 12, 2018, 04:09 PM

8. OMG



I have been on hundreds of similar conference calls where you hear all sorts of stuff coming across the call - dogs barking, people laughing and talking to others in the room or out in the hall, cars honking, vacuum cleaners going on in the background, sirens from outside the facility blaring, doors slamming - and people yelling "Mute your PHONE!!!! WOULD YOU MUTE YOUR PHONE!!!!11!!!!"!!!! And THEN the echo chamber suddenly happens when a feedback loop gets triggered, where you hear someone say "HELLO HELLo HELlo HEllo Hello hello" and then loud static and then someone with the conference leader role finally kills the call to put it out of its misery and start over....

But yes, those types of high-level conference bridges have a feature that should have some key combo that like " *5 " or whatever, to automatically mute all those who call in, whether via a land line, cell phone, or through VOIP.

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Response to brooklynite (Original post)

Fri Jan 12, 2018, 04:34 PM

9. Whats this button do?

It has the letters “mute” does anyone know what it stands for?

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