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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsA U.S. consumer panned a Chinese product on Amazon. Then things got crazy
E-commerce is bringing buyers and sellers together across borders like never before but its not all smooth sailing. Just ask Mathew Garrett of Oakland.
Garrett, who works in IT security, bought an Internet-connected power socket last month from a Chinese vendor called AuYou on Amazon. After trying out the $30 gadget, which can turn on and off other electronic devices using ones cellphone as a remote, he had some security concerns. So he wrote an 800-word review on Amazon and gave the product one star.
He thought that would be the end of the story. But a few hours later, he started to receive emails from an employee of AuYou asking him to take down the negative review.
In the first email, the employee, who called herself Amy Lee, wrote in imperfect English, Just now my boss has blamed me, and he said if I do not remove this bad review, he will quit me. Please help me, my dear friend. Could you change your bad review into good? Thank you very very much.
http://www.latimes.com/business/la-fi-amazon-china-review-20160720-snap-story.html

MissB
(16,212 posts)Thanks for posting it!
mrs_p
(3,105 posts)I don't leave a review.
LeftRant
(524 posts)Including knock-off products. I think Amazon removes those when they're spotted but that's an endless, losing job.
And the entire cosmetics section I'm convinced is filled with fake positive reviews. I bought one thing and they sent a little notice with it saying I'd get some discount on a next purchase if I gave a 5-star review. If that's not buying reviews, I don't know what is.