What does the Archbishop of Canterbury, Justin Welby know he isn't saying

I've read several articles from British papers where the Archbishop has said we should be more forgiving of Prince Andrew, that he is trying to make amends
My question is, "Amends for what?" He claims he did nothing wrong or improper.
I don't know about anyone else, but if I didn't do anything wrong I'm not going to make amends because there's nothing to make amends for.
So, I wish to know what Andrew is making amends for and what the Rev Welby knows about the details

One article from British tabloid about it. I know it's a day old, but I was busy yesterday

https://www.independent.co.uk/news/uk/home-news/prince-andrew-amends-archbishop-canterbury-b2091346.html