Sat Jan 16, 2021, 08:25 PM

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This message was self-deleted by its author (bluecollar2) on Sat Jan 16, 2021, 09:39 PM. When the original post in a discussion thread is self-deleted, the entire discussion thread is automatically locked so new replies cannot be posted.

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21 replies	Author	Time	Post
This message was self-deleted by its author (Original post)	bluecollar2	Jan 16	OP
And in other breaking news	Jerry2144	Jan 16	#1
Lol..n/t	bluecollar2	Jan 16	#3
I have hated B of A for decades. A sleazy corporate entity that does nothing	LuckyLib	Jan 16	#2
They did the right thing for safety and security reasons	JI7	Jan 16	#4
At this point, they have to issue a new card	padfun	Jan 16	#5
They have my name and telephone number...n/t	bluecollar2	Jan 16	#14
Hello, you could be an axe murderer for all they know	frazzled	Jan 16	#20
I hate B of A w a passion, but I don' t blame them for not	JDC	Jan 16	#6
I wasn't asking them to do so.	bluecollar2	Jan 16	#19
Any card found in a supermarket parking lot should be handed	Croney	Jan 16	#7
Most banks suck	mvd	Jan 16	#8
they absolutely did the right thing.	drray23	Jan 16	#9
+1	Lisa0825	Jan 16	#12
I wasn't asking for their information	bluecollar2	Jan 16	#15
When I worked in retail	TexasBushwhacker	Jan 16	#10
Multiple stores...n/t	bluecollar2	Jan 16	#16
I was a Realtor for 25+ years...	Enterstageleft	Jan 16	#11
They once charged me $5 to cash a paper check that was from Bank of America.	BannonsLiver	Jan 16	#13
found a ziplock back full of cash and cards floating in the ocean at waikiki beach once....	msongs	Jan 16	#17
Cool...	bluecollar2	Jan 16	#18
Umm, a big NOPE from me.	demmiblue	Jan 16	#21

Response to bluecollar2 (Original post)

Sat Jan 16, 2021, 08:28 PM

Jerry2144 (145 posts)

1. And in other breaking news

Water is wet

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Response to Jerry2144 (Reply #1)

Sat Jan 16, 2021, 08:29 PM

bluecollar2 (2,499 posts)

3. Lol..n/t

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Response to bluecollar2 (Original post)

Sat Jan 16, 2021, 08:29 PM

LuckyLib (6,395 posts)

2. I have hated B of A for decades. A sleazy corporate entity that does nothing

but prey upon people. Credit unions. Local. The only way to bank.

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Response to bluecollar2 (Original post)

Sat Jan 16, 2021, 08:31 PM

JI7 (83,362 posts)

4. They did the right thing for safety and security reasons

Someone left their id card at my business once and I just turned it in to the local police dept .

And I gave a social security card I found to the mail delivery person.

I am annoyed when I had a hard time reporting I found a credit card. I just ended up cutting it and throwing it away. But I thought I could at least let them know where I found it in case it has been stolen .

But my guess is not much us done to stop these type of crimes .

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Response to bluecollar2 (Original post)

Sat Jan 16, 2021, 08:35 PM

padfun (1,165 posts)

5. At this point, they have to issue a new card

They dont know who you are and if the card has now been copied, It would have to be re-issued with a different number.

Anything else and they are just asking for it.

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Response to padfun (Reply #5)

Sat Jan 16, 2021, 09:03 PM

bluecollar2 (2,499 posts)

14. They have my name and telephone number...n/t

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Response to bluecollar2 (Reply #14)

Sat Jan 16, 2021, 09:21 PM

frazzled (17,945 posts)

20. Hello, you could be an axe murderer for all they know

or someone who stole her card and wants to extort payment for its return.

The minute you report a lost card it’s immediately canceled, whether the cardholder wants it or not. A new card with a different number is issued.

I know you’re trying to help, but you need to let it go and cut the card up. The bank was doing its job, with standard operating procedure. Every bank would follow the same protocol when a card is reported missing by its owner.

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Response to bluecollar2 (Original post)

Sat Jan 16, 2021, 08:36 PM

JDC (7,736 posts)

6. I hate B of A w a passion, but I don' t blame them for not

Connecting you directly with w/ of their customers. Especially a female customer. Your intentions are honest and worthy, but what if you were lying about your intentions? They can't make that call.

I get your frustration though. It feels like you can't even do something nice for someone these days.

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Response to JDC (Reply #6)

Sat Jan 16, 2021, 09:18 PM

bluecollar2 (2,499 posts)

19. I wasn't asking them to do so.

I was simply offering them an opportunity...

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Response to bluecollar2 (Original post)

Sat Jan 16, 2021, 08:38 PM

Croney (2,974 posts)

7. Any card found in a supermarket parking lot should be handed

to the customer service desk inside. I'm terrible about dropping my card at the grocery. It has always been waiting for me at the desk. Yes, I've been very lucky and I need to clean up my act.

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Response to bluecollar2 (Original post)

Sat Jan 16, 2021, 08:39 PM

mvd (63,205 posts)

8. Most banks suck

I am particularly angry with Citizens Bank for ruining my account with an unauthorized charge and refusing to fix it. It’s why I don’t have my second stimulus yet.

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Response to bluecollar2 (Original post)

Sat Jan 16, 2021, 08:40 PM

drray23 (5,538 posts)

9. they absolutely did the right thing.

If I lose my card, I dont want a stranger to get my information for suppositely handing it back to me. Think about security and safety issues

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Response to drray23 (Reply #9)

Sat Jan 16, 2021, 08:53 PM

Lisa0825 (14,288 posts)

12. +1

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Response to drray23 (Reply #9)

Sat Jan 16, 2021, 09:04 PM

bluecollar2 (2,499 posts)

15. I wasn't asking for their information

I was giving them mine...

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Response to bluecollar2 (Original post)

Sat Jan 16, 2021, 08:43 PM

TexasBushwhacker (16,554 posts)

10. When I worked in retail

we were instructed that if a customer accidentally forgot their card, we were to keep it locked in the cash register until the end of the work day, and if they didn't show up to claim it, we cut it in 2 and turned it in when we closed.

The best thing you could have done was turn it in at the store associated with that parking lot.

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Response to TexasBushwhacker (Reply #10)

Sat Jan 16, 2021, 09:05 PM

bluecollar2 (2,499 posts)

16. Multiple stores...n/t

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Response to bluecollar2 (Original post)

Sat Jan 16, 2021, 08:50 PM

Enterstageleft (1,335 posts)

11. I was a Realtor for 25+ years...

in the last 10 years before I retired, if a agent brought an offer to me for one of my sellers and the lender was Bank of America, I'd suggest to the agent first that they change lenders & explain why in the following way.
If they insisted on using BoA, I would advise my seller to counter or reject the offer. In the prior 3-4 years, approximately 75% of the failed transactions I'd had, had been with BoA.

I had a huge blowup with them in 2010 when I had an listing on a property they had started foreclosure on. With their permission I listed it. Within a few days I had an offer for more than the delinquent amount, presented it to their "foreclosure expert", and waited. And waited. And waited. I tried calling him numerous times, got recordings to leave a detailed message, which I did every time. I NEVER heard back from him. In the meantime the agent for the buyer was patiently trying to explain to her buyer that foreclosures take time. She was extremely professional & competent & I was growing more frustrated as weeks went by.

Finally after about 6-7 weeks of never hearing from their "expert", I finally got through to a supervisor. Within a few seconds he told me they had rejected the offer 5 days after they had received it. I blew up and said things about the total f'ing stupidity & incompetence of their dept, intelligence, and bank.

He said he was making notes of my language, attitude & belligerence, and asked I never do business with them again.

Trust me...I NEVER DID AGAIN AND NEVER WILL!

This is the DU member formerly known as Enterstageleft.

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Response to bluecollar2 (Original post)

Sat Jan 16, 2021, 08:55 PM

BannonsLiver (11,790 posts)

13. They once charged me $5 to cash a paper check that was from Bank of America.

It was an expense check from work I wanted to use to buy my wife a Christmas gift on the down low. She handles our money so it would have been hard to make it a surprise if I used our bank.

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Response to bluecollar2 (Original post)

Sat Jan 16, 2021, 09:12 PM

msongs (59,489 posts)

17. found a ziplock back full of cash and cards floating in the ocean at waikiki beach once....

just bobbing along the surface like a jellyfish which is what I thought it was at first. took it to the lifeguard stand and they didn't want it. got home and there was a driver's license from a small new england town.
called information and got the name matched with a number. left a message saying I found something of your so call me back. and they did! turns out they were staying just a block from me so they were happy to get all their stuff back.

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Response to msongs (Reply #17)

Sat Jan 16, 2021, 09:16 PM

bluecollar2 (2,499 posts)

18. Cool...

What goes around comes around...

Maybe one day you'll be the beneficiary.

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Response to bluecollar2 (Original post)

Sat Jan 16, 2021, 09:29 PM

demmiblue (30,236 posts)

21. Umm, a big NOPE from me.

The bank did the right thing.

The policy seems to be: we don't want to expose our customers to some rando.

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