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Fri Feb 8, 2019, 02:56 PM

Frustrated Wells Fargo customers say direct deposits not showing up

Wells Fargo customers are still experiencing slow access to their online banking services, long wait times to talk to representatives, and direct deposit not showing up in their accounts a day after smoke was detected at one of Wells Fargo's facilities, causing a large-scale outage where some people found themselves unable to use their debit cards or access their online accounts entirely.

The company said in a statement on Twitter late Thursday night that the event was not caused by a cyber security attack but solely because of the shutdown at its data center in Shoreview, Minn.

"We apologize for the inconvenience caused by these systems issues," the statement said, "and any Wells Fargo fees incurred as a result of these issues will be reversed."

As of Friday morning, most online services and debit card use were restored back to normal, the company said in a press release, with the exception of features like consumer credit card and mortgage balance.

https://www.msn.com/en-us/money/companies/frustrated-wells-fargo-customers-say-direct-deposits-not-showing-up/ar-BBTlAO5?li=BBnbfcN

I have a Wells Fargo account. Went online this morning to check some balances. Everything seems to be running albeit slowly. Didn't bother to do any transactions.

15 replies, 723 views

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Response to Yo_Mama_Been_Loggin (Original post)

Fri Feb 8, 2019, 03:07 PM

1. That's odd. I'm less than 10 miles from Shoreview and the web sie appears fine.

 

Haven't done any transactions, but no problem with access.

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Response to Yo_Mama_Been_Loggin (Original post)

Fri Feb 8, 2019, 03:10 PM

2. If you have a Wells Fargo account...close it and leave that Mafia owned bank

you will thank me later.
Wells Fargo will find hundreds of ways to screw you over and you will never recoup the money they steal from you.

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Response to INdemo (Reply #2)

Fri Feb 8, 2019, 03:15 PM

3. They do it over and over and over again! Why would anyone bank with them??

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Response to DontBooVote (Reply #3)

Sat Feb 9, 2019, 09:36 AM

15. When I banked with them and I would make a deposit at say 10AM and the same day

would write a check locally in the afternoon and if it happen that utility company banked with WF the check would clear first at midnight and they would issue a service charge for returned check.
Or the same thing would happen with my Direct Deposit and debit card transaction.

I went to WF and closed my account and the day I did that they were installing a new sign out front and I told them a foot note needed to be added to the sign " Division of organized Crime" and they called security.
But there were a couple customers that were waiting perhaps to open account and they walked out.
Been with a Credit Union since 2004 and no complaints

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Response to INdemo (Reply #2)

Fri Feb 8, 2019, 03:32 PM

5. I left them about 5 years ago to join Delta Community Credit Union. Best ever!

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Response to Yo_Mama_Been_Loggin (Original post)

Fri Feb 8, 2019, 03:28 PM

4. Fear not,... their direct depo is in the Moscow branch of Wells Fargo.

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Response to Yo_Mama_Been_Loggin (Original post)

Fri Feb 8, 2019, 04:01 PM

6. That's got to be the worst bank. Don't know how they...

kept customers after the fake account scandal.

I would've pulled my money from them after that.

Now this.

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Response to Yo_Mama_Been_Loggin (Original post)

Fri Feb 8, 2019, 04:23 PM

7. Totally unsolicited advice for Wells Fargo account holders

Open an account with a credit union. Put in the minimum deposit. Have it as a back up should you need to move your money out of Wells Fargo in a BIG hurry.

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Response to Yo_Mama_Been_Loggin (Original post)

Fri Feb 8, 2019, 04:30 PM

8. "We apologize for the inconvenience ... " Inconvenience??




Inconvenience is the biggest understatement I have
heard lately. People are going to be hurt by this.

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Response to Yo_Mama_Been_Loggin (Original post)

Fri Feb 8, 2019, 05:57 PM

9. You still have an account there?

After their criminal behavior? You know, setting up fake accounts and screwing people's credit behind their backs and all that.

I wouldn't eat at Chipotles or take a Carnival cruise, either.

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Response to customerserviceguy (Reply #9)

Fri Feb 8, 2019, 06:53 PM

10. Had an account with them for years

Haven't had a problem.

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Response to Yo_Mama_Been_Loggin (Reply #10)

Fri Feb 8, 2019, 11:23 PM

11. Well, I didn't have a problem

with United Airlines, then when they dragged that guy down the aisle (yes, he may have had some of that coming) and I quit them. On the few occasions I fly, I found American Airlines to be better.

Sometimes I feel the need to send some companies a message on the way they treat some of their customers.

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Response to customerserviceguy (Reply #11)

Sat Feb 9, 2019, 12:09 AM

12. Well that's your issue

Since I don't know you from Adam I don't need your scolding. Welcome to ignore.

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Response to Yo_Mama_Been_Loggin (Reply #12)

Sat Feb 9, 2019, 12:14 AM

13. Well, from your avatar

I presume you are a fellow Seattle Seahawks fan, and probably a present or former Northwesterner, like myself. I don't patronize firms that do dirt to other people if I can help it, if you wish to, that is your choice, I'm sorry I came across as scolding.

It's just a matter of time before your ox is gored with some of these firms.

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Response to Yo_Mama_Been_Loggin (Original post)

Sat Feb 9, 2019, 01:13 AM

14. GO TO A CREDIT UNION. TOMORROW.

I MEAN IT.

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