Frustrated Wells Fargo customers say direct deposits not showing up

Wells Fargo customers are still experiencing slow access to their online banking services, long wait times to talk to representatives, and direct deposit not showing up in their accounts a day after smoke was detected at one of Wells Fargo's facilities, causing a large-scale outage where some people found themselves unable to use their debit cards or access their online accounts entirely.

The company said in a statement on Twitter late Thursday night that the event was not caused by a cyber security attack but solely because of the shutdown at its data center in Shoreview, Minn.

"We apologize for the inconvenience caused by these systems issues," the statement said, "and any Wells Fargo fees incurred as a result of these issues will be reversed."

As of Friday morning, most online services and debit card use were restored back to normal, the company said in a press release, with the exception of features like consumer credit card and mortgage balance.

https://www.msn.com/en-us/money/companies/frustrated-wells-fargo-customers-say-direct-deposits-not-showing-up/ar-BBTlAO5?li=BBnbfcN

I have a Wells Fargo account. Went online this morning to check some balances. Everything seems to be running albeit slowly. Didn't bother to do any transactions.