That's not a new "Paypal policy" and the problem isn't really with Paypal.
When you link a Paypal account to a bank account, Paypal's system is set up to make deposits to, and withdrawals from, that bank account. That's how Paypal works.
The "accounting issue" they mention arises from regulations on the way that attorney trust accounts are managed.
A little background... Among the funds they manage, you'll notice there is reference to an IOLTA account. IOLTA is an acronym for "Interest On Lawyer Trust Accounts". Many states require that attorneys maintain a separate bank account for holding short term client funds, so that client funds are not commingled with the lawyer's own money. There are a lot of instances, such as retainers, settlements, etc., where a lawyer has to hold money that belongs to a client instead of the lawyer. Historically, this has caused a lot of headaches. For example, to account for interest on the deposit a lawyer could open a separate account for each client, but that's a headache. However, if the lawyer is holding all client funds in a single account, then dividing up interest and accounting over time is also a headache. If the lawyer holds client funds in her own account, then the lawyer has an incentive to be slow in making payments out of it.
To get around these problems, many states have set up programs with participating banks in which (a) the lawyer opens an account, (b) the interest from the account is paid to the state IOLTA program, and (c) the bank agrees that its fees are limited to a portion of the interest. The state IOLTA program uses its share of the interest to pay for things like legal aid programs and other public interest legal projects.
The convenience of it is that the lawyer can receive $10 for a client, put it in the IOLTA account, and later pay $10 on behalf of that client, without having to allocate or account for nickels and dimes on behalf of all of the clients whose funds are held in that account.
One of the restrictions on IOLTA accounts is that withdrawals from an IOLTA account can ONLY be made by the attorney pursuant to an authorized payment made on behalf of that client. Nobody else can be authorized to make withdrawals from the account.
Paypal's issue here is that when you connect a Paypal account to a bank account, it works bi-directionally. That's the problem with trying to use Paypal with an IOLTA account. What seems to be happening is that they are trying to tell Paypal that they want to use Paypal for deposits only, since the attorney responsible for the IOLTA account cannot give Paypal blanket authorization to withdraw funds, which is Paypal's standard arrangement. Paypal also uses the bi-directional arrangement to assess fees and deal with chargebacks.
The problem here is that if a donor initiates a chargeback, that money is going to come out of the IOLTA account, and that would violate the IOLTA regulations.
Here is an article from the Massachusetts Bar, entitled "Should Attorneys Take Credit Cards" which explains the problem:
http://www.massbar.org/publications/section-review/2010... You do not want the fees and other charges to go through your IOLTA account because this would violate IOLTA rules.-----
So, in a nutshell, it seems they are looking for an accommodation from Paypal under which Paypal won't access the bank account in the event of a chargeback. Meanwhile, they want to take credit card donations.
That's not a proposition that Paypal is going to accept, because then Paypal would be bearing the full risk of chargebacks on what amount to credit card transactions on the internet. Internet transactions have a markedly higher chargeback rate than other credit card transactions, and the dispute here is that Paypal is refusing to bear the chargeback risk.
Would
YOU want to insure an operation, however worthy, against the risk of chargeback fees from unauthorized credit card purchases?
The clue is in this quote:
"They said they would not unrestrict our account unless we authorized PayPal to withdraw funds from our organization’s checking account by default. Our accounting does not allow for this type of direct access by a third party..."
Translation:
"We want to take credit card donations over the internet, but we want Paypal to bear the fraud and chargeback risk because we can't let them withdraw from an IOLTA account."