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dbt Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jan-03-12 04:48 AM
Original message
Returns of online holiday gifts to hit record
Source: Reuters (Phil Wahba and Alistair Barr)

After the holiday party comes the hangover for retailers: handling millions of returns this week.

With a Christmas season that has seen record e-commerce sales coming to a close, returns should hit an all-time high on Tuesday for United Parcel Service (UPS.N).

The delivery company expects to handle more than 550,000 returns on Tuesday, a record, and up almost 8 percent from a year earlier. Several other days during the first week of 2012 will also top half a million returns, UPS said. <snip>

The good news for retailers is that most of the jump is simply a reflection of the explosive growth in e-commerce this Christmas season: U.S. online sales were up 15 percent between November 1 and December 26, according to data firm comScore.


Read more: http://www.reuters.com/article/2012/01/02/us-usa-retail...
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KoKo Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jan-03-12 12:56 PM
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1. I always am suspect that these "expectations" will pan out.
How does UPS know in advance how many returns are expected? Would think it would vary from year to year. Reminds me of the AAA reports of the amount of road travel "expected" every holiday.

Do we ever find out how many packages were returned for exchange or refund or how many people really filled the roadways on holidays? I guess they just do it all statistically averaging...but, still. :eyes:
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No Elephants Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jan-04-12 07:16 PM
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2. I never know what to believe anymore.
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