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Monique1 Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 06:16 PM
Original message
help for my laptop wireless connection (HELP)
My laptop won't recognize my driver to connect to the wireless. The light stays red and when I check it says the device is not functioning properly but it says the device is the latest one. Anyone know what I can do?
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Dennis Donovan Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 06:17 PM
Response to Original message
1. The red light you're talking about - is it on your laptop or your wireless router?
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Monique1 Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 06:20 PM
Response to Reply #1
4. on my laptop
usually it turns blue but now it stays red.
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Dennis Donovan Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 06:18 PM
Response to Original message
2. Also, have you rebooted your laptop yet?
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liberalmuse Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 06:20 PM
Response to Original message
3. More info needed - what type of computer? n/t
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Monique1 Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 06:22 PM
Response to Reply #3
6. Computer is
HP Provilion Entertainment PC laptop
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PBS Poll-435 Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 06:26 PM
Response to Reply #6
10. In control panel, system, open up the profile window for your device
On the driver tab see if you can revert to the last version of the driver.
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Greyhound Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 06:27 PM
Response to Reply #6
12. Model? should be on the top edge of the display (i.e. DV-9002).
Unfortunately, HP software is notoriously bad.

One important thing before you get too far into it, back up all your flies! The standard HP "fix" is to resort to the recovery drive (usually "D") which will wipe out everything on your computer and restore it to the original condition when you bought it.

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Fumesucker Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 06:21 PM
Response to Original message
5. You are a donor, you can ask on the computer forum..
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Greyhound Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 06:23 PM
Response to Original message
7. Yes, more info needed.
Is it a brand name or built system? Desktop or laptop? Which OS, which router, and which ISP?

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rbrnmw Donating Member (789 posts) Send PM | Profile | Ignore Sat Jul-31-10 06:23 PM
Response to Original message
8. Try unplugging it take the battery out for 30 seconds
Mine did that and that is what I was told it worked if it is inside you computer that is
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Monique1 Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 06:25 PM
Response to Reply #8
9. I did that an no change
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Ruby the Liberal Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 06:27 PM
Response to Original message
11. 1. Reboot
2. Make sure that the hardware switch isn't 'off' (my Dell is F2 - you may have a physical switch that got pushed by accident)

3. Log into hp.com tech support

4. Try ISP (Cable/DSL) support - they can help diagnose generic issues

5. Buy a new router (my final solution to my problem last month - router had gone bad).
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Greyhound Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 06:30 PM
Response to Reply #11
13. I forgot the most obvious solution, thanks. HP has a button to turn the wireless connection on,
and it is often placed in just the right spot to inadvertently turn off the antenna.

Duh.

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Monique1 Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 06:37 PM
Response to Reply #13
14. I checked that
I had that happen to me once about 10 minutes before I went on air at Nova M Radio Network so I did that immediately. By the way I am SargeUNN and I am using Monique1 computer since obviously, mine isn't working right.
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Ruby the Liberal Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 06:45 PM
Response to Reply #14
15. Mine used to be a touch spot above the keyboard near the volume buttons
Now it is F2 and dang if the cat doesn't trip it once a week.

Heres hoping you get it fixed, Sarge. Try the hp.com tech support chat. No annoying impossible-to-understand accents from the offshore tech team :):
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Ruby the Liberal Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 06:47 PM
Response to Reply #13
16. Learned the hard way, after 3+ hours of debugging once.
Cat has a habit of walking on the keyboard when the monitor isn't down. Now its the first thing I check. LOL!
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Rabrrrrrr Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 06:48 PM
Response to Reply #13
17. Yeah, my wireless finger-touch turn-on/off button is right next to the finger-touch volume control.
Fucking annoying.

Twice now I have tore my hair out trying to figure out why I can't access the Internet, rebooting computer, router, modem, and all that shit, finally to realize I'd accidentally turned the wireless off on the HP.

:grr:

hate it!!
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MineralMan Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 07:32 PM
Response to Original message
18. My advice is that you vote for the Democrat running in your district.
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rainbow4321 Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 08:05 PM
Response to Original message
19. Is there a button on the computer that switches wireless on and off
Edited on Sat Jul-31-10 08:07 PM by rainbow4321
A few weeks ago I was online and, poof, I lost wireless connection. I looked over the computer til I was blue in the face. Messed with the router, the modem..on and on. I did connect the computer directly to the modem and it worked, so I thought it was a router issue.
Long story short, I took it back to the store where I had gotten it and they showed me the wireless on/off button. Turns out it is right in the spot where the computer rubs up against me or the pillow it is sitting on when I am on the couch and the little switch got pushed to "off". I never saw the damn switch on my own, so I was kind embarrassed when the tech guy flipped it back on! He swore "it happens to people alot" but I think he was trying to make me feel better...
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TroglodyteScholar Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 08:11 PM
Response to Reply #19
20. I'm at worst an intermediate computer user...
...and it took me probably half an hour to understand what was going on the first time I bumped the wifi switch on my dell xps m1530. I'd had the computer for nearly 18 months by that time and didn't even know it had a switch like that!

So the guy probably wasn't just trying to make you feel better. Well, he was...but I think he was telling the truth, too. :D
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rainbow4321 Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 08:17 PM
Response to Reply #20
21. LOL..thank you
I think my daughter was more excited than I was when the problem was fixed..she got tired of seeing a 50 ft ethernet cable strewn across her room and into the living room. The modem is in her room window and I perch on the couch when I am on the 'puter. I was desperate to get and stay online I had gotten the cable til I could get to the tech guy the following weekend!
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TroglodyteScholar Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 08:40 PM
Response to Reply #21
23. Ahaha that is fantastic.
I guess now you have a cable in case your wireless actually breaks someday ;)
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Greyhound Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-31-10 08:39 PM
Response to Original message
22. All better? n/t
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