Democratic Underground Latest Greatest Lobby Journals Search Options Help Login
Google

To hear this message in English, press one-Sick of this?

Printer-friendly format Printer-friendly format
Printer-friendly format Email this thread to a friend
Printer-friendly format Bookmark this thread
This topic is archived.
Home » Discuss » Archives » General Discussion (1/22-2007 thru 12/14/2010) Donate to DU
 
skylarmae Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:48 AM
Original message
To hear this message in English, press one-Sick of this?
This morning I had an appointment with Comcast. The appt was supposed to have been cancelled, and when trying to verify this, the first thing you hear after welcome to comcast, is---To hear this message in English, press one. I am so sick and tired of this BS...

I called Comcast and sternly complained about this...Does this bother anyone but me? If America has English as it's official language, why should we have to press one to hear the automation recordings in our Country's language. And if you don't press one, why does it automatically default to Spanish?

Am I the only one who is bothered by this? Any suggestions about what we can collectively do to change this behavior?
I love my broadband.....
Printer Friendly | Permalink |  | Top
rockymountaindem Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:48 AM
Response to Original message
1. Hoooooo boy
:popcorn:
Printer Friendly | Permalink |  | Top
 
merh Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:57 AM
Response to Reply #1
23. Popcorn, get your popcorn here!




:popcorn:

Printer Friendly | Permalink |  | Top
 
Occulus Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:04 AM
Response to Reply #23
37. That cart isn't enough.
Edited on Thu Jun-19-08 11:05 AM by kgfnally
We need this:



:popcorn:
Printer Friendly | Permalink |  | Top
 
Javaman Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:28 AM
Response to Reply #37
49. Quite bogarting it, pass some over here...
:popcorn:
Printer Friendly | Permalink |  | Top
 
cliffordu Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:30 AM
Response to Reply #49
51. I'll be needing some of that, THANKS!!
:popcorn:
Printer Friendly | Permalink |  | Top
 
hfojvt Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:29 AM
Response to Reply #37
50. I think they used too much n/t
Printer Friendly | Permalink |  | Top
 
Beaverhausen Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:36 AM
Response to Reply #1
57. Damn! All the good seats are taken
Printer Friendly | Permalink |  | Top
 
Mojorabbit Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:49 AM
Response to Original message
2. When was English
designated as America's official language? I missed that.
Printer Friendly | Permalink |  | Top
 
MonkeyFunk Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:49 AM
Response to Original message
3. America has no official language
and no, I'm not bothered by it.
Printer Friendly | Permalink |  | Top
 
bitchkitty Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:50 AM
Response to Original message
4. You're not the only one bothered by it,
but I don't have any sympathy for your dilemma. I would suggest that you find other things to occupy your anger.
Printer Friendly | Permalink |  | Top
 
RB TexLa Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:50 AM
Response to Original message
5. There is no official language, a free person speaks whatever language they please. If you don't

like it just speak in Spanish with them. What's the problem?
Printer Friendly | Permalink |  | Top
 
brooklynite Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:50 AM
Response to Original message
6. Your rant is very important to us.....
Please stay on the line and your irate comments will be dealt with by the next available outsourced representative...
Printer Friendly | Permalink |  | Top
 
wryter2000 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:52 AM
Response to Reply #6
11. ROFL
:rofl:
Printer Friendly | Permalink |  | Top
 
pinto Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:51 AM
Response to Original message
7. You could, ummm, press 1, and hear the message in English. n/t
Printer Friendly | Permalink |  | Top
 
Book Lover Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:52 AM
Response to Reply #7
13. But pressing a button makes him angry and confused!
Much betterfrom the OP's POV for a private business to not communicate with a good portion of their customers...
Printer Friendly | Permalink |  | Top
 
Ian David Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:54 AM
Response to Reply #7
17. Maybe she can't count that high? n/t
Printer Friendly | Permalink |  | Top
 
TexasObserver Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:00 AM
Response to Reply #7
29. Oh, yeah! That's easy for you to say. You're not wasting a half of a second!
Oh, the humanity!!

I'll never have that half second back! And I was inconvenienced!! All so some person who can't speak English can understand and use the information system!!

I have lost over 8 seconds this year alone, all because of these "press one for English" recordings!

I know it sounds kind of silly to object to it, but come on! EIGHT SECONDS!!

Printer Friendly | Permalink |  | Top
 
Mrs. Overall Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:51 AM
Response to Original message
8. Are you being sarcastic?
Edited on Thu Jun-19-08 10:56 AM by paxmusa
The only people I have heard complain about this with real anger are my redneck republican relatives.

On Edit: And with all the grammatical errors, I sometimes wonder if what my redneck republican relatives speak is really English...
Printer Friendly | Permalink |  | Top
 
TexasObserver Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:03 AM
Response to Reply #8
35. No, but I am. (see above)
Printer Friendly | Permalink |  | Top
 
wryter2000 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:51 AM
Response to Original message
9. It doesn't bother me
I don't mind hitting one extra button in voice mail hell if it helps people who don't speak English.
Printer Friendly | Permalink |  | Top
 
BelleCarolinaPeridot Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:51 AM
Response to Original message
10. What if you are a tourist or on a short work visit ...
The person could possibly know English but would feel better hearing in their own language.I do get your point but the majority language is English but its not the official language.
Printer Friendly | Permalink |  | Top
 
bryant69 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:52 AM
Response to Original message
12. It's the price of living in a Multi-lingual society
And we don't have English as an official language.

Just press one.

Bryant
Check it out --> http://politicalcomment.blogspot.com
Printer Friendly | Permalink |  | Top
 
Ian David Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:53 AM
Response to Original message
14. Yes, you are the only one HERE bothered by this. However, many people on FR and LGF are bothered.n/t
Printer Friendly | Permalink |  | Top
 
Bob Dobbs Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:53 AM
Response to Original message
15. Why let anyone who speaks another language into the country at all?
Further, we should invade all non-English speaking countries and force them to accept democracy, er, I mean, English.

:eyes:


Printer Friendly | Permalink |  | Top
 
sinkingfeeling Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:53 AM
Response to Original message
16. Doesn't bother me in the least. It takes , what, a nanosecond to press the button?
Printer Friendly | Permalink |  | Top
 
IndianaJones Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:54 AM
Response to Original message
18. English rocks. nt.
Printer Friendly | Permalink |  | Top
 
BonnieJW Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:55 AM
Response to Original message
19. I am.
Before anyone accuses me of being racist or prejudiced, I am not. I grew up with Hispanics. Can you imagine moving to France and having everyone in France start speaking English for you? Or teaching your kids in English? Never happen. If you live in America, speak English and teach your kids to speak English. Embrace the American culture and practices, but that doesn't mean you have to forget your own. My grandparents came to America at the turn of the last century and they learned English at the speed of light. How else could they get jobs, buy things, get a place to live? No one was going to start speaking Russian for them.

If you don't learn the language of the country in which you live, it isolates you and causes suspicion and racism. Think about Little Havana in Miami. NO ONE speaks English there and many have lived there for decades. They only interact with each other; it's a microcosm. It defeats the whole "melting pot" ideal of America.
Printer Friendly | Permalink |  | Top
 
knitter4democracy Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:01 AM
Response to Reply #19
30. But, in the meantime, while they spend years learning English, why not help them out?
Isn't the model for sales to make the customer comfortable? If you can't help the customer, you're going to lose a sale. If the government doesn't help the citizen understand her rights, then it's failed that citizen.

I know several Cubanos who grew up in Miami who speak perfectly fluently in English and Spanish, so no, they don't all refuse to learn English. I also go to an Eastern Orthodox church that's under the Russian patriarch. Our priest, born here in the States, speaks Russian very well for our Russian parishoners, and everyone in coffee hour speaks his or her own language with family and friends (Greek for the Macedonians, Russian for the Russians, Romanian for the Romanians, and English for everyone else), so yeah, people do learn the languages to help out.
Printer Friendly | Permalink |  | Top
 
EFerrari Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:36 AM
Response to Reply #30
56. Little Havana is a special case, isn't it? Our government has been
promising anti-Castro Cubans that they would return to Cuba for forty years. That has to have an effect on how much you try to learn English and so on.
Printer Friendly | Permalink |  | Top
 
EFerrari Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:34 AM
Response to Reply #19
55. There is a Bank of America here in the Richmond District
that conducts business in Russian and in Mandarin to this day. :)
Printer Friendly | Permalink |  | Top
 
hfojvt Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:47 AM
Response to Reply #19
63. There I was in the train station in Strassbourg, trying to buy a ticket
the girl at the ticket counter claimed she didn't even speak German even though I could have walked to the German border. Apparently she didn't know geography either because there really is no French word for Burbach or Siegen. They are German towns and you just look them up in your little ticket thing. Finally she did understand Heidelberg. :eyes:

Burbach was worse though. The clerk spoke Englisch, but didn't take either a credit card nor exchange American dollars and I did not have enough deutschmarks.
Printer Friendly | Permalink |  | Top
 
knitter4democracy Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:56 AM
Response to Original message
20. I like it. Sometimes, I supremo el numero dos just for fun.
First of all, English is not the official language. We don't have one. We almost got German, but that lost by two votes or so, if I remember right.

Why not learn Spanish? It's a fun language with a lot of beauty. It doesn't curse as well as Russian (nothing does, really), but I love it for its tenses and beautiful vocabulary. I've been thinking of taking a refresher course, actually. Why not? Europeans speak many languages out of necessity, as do Africans and many Asians. Why not us?
Printer Friendly | Permalink |  | Top
 
demmiblue Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:27 AM
Response to Reply #20
48. LOL!
Sometimes I press "Espanol" on the U Scan (self checkout) to test-out my minimal Spanish skills! I would love to learn more.

Switzerland is half the size of our state and it has four official languages!

Printer Friendly | Permalink |  | Top
 
ColbertWatcher Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:56 AM
Response to Original message
21. No, I am not "bothered" by the language question.
I am bothered, however, by the poor customer service from this GIANT corporation.

Tell me, when you did get to talk to someone, was it a local office, or some phone ghetto located far away?

Did your cable company used to have local people taking calls, or did they close them up and move those jobs outside your city?

How is your cable company spending all that money they claimed to have saved by consolidating their phone people to fewer offices? Are they spending it to spy on you? Charge you for using the internet?

Language wedge issues do not concern me at all.

How the giant corporations are getting worse and worse at customer service concerns me more.
Printer Friendly | Permalink |  | Top
 
skylarmae Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:02 AM
Response to Reply #21
33. I had to wait for a long while but did fianlly get a live person.
They must have been local, because when I called back to verify the default to Spanish, they had already changed to message to say, English one, Spanish two...

Printer Friendly | Permalink |  | Top
 
Mrs. Overall Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:12 AM
Response to Reply #33
40. If English is such a dear topic to you, please correct the grammatical errors in your post #33...
I just get so irritated when people who speak English fail to use it properly and with respect. What do you think we can collectively do to change this behavior?
Printer Friendly | Permalink |  | Top
 
ColbertWatcher Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:20 AM
Response to Reply #40
44. Protest?
Printer Friendly | Permalink |  | Top
 
demmiblue Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:57 AM
Response to Original message
22. Not in the least
Printer Friendly | Permalink |  | Top
 
DefenseLawyer Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:58 AM
Response to Original message
24. You're on your own there, chief.
Edited on Thu Jun-19-08 11:02 AM by DefenseLawyer
Bilingual voicemail does not confront me. Now the damn voicemail tree that has like 50 steps and you never end up with the option you really want, and then when you try to connect to a person, the person is a very pleasant fellow in Bangladesh, where it is 3 in the morning and his English is about as good as my Bengali, now that tends to get on my nerves, because we inevitably end up with a failure to communicate.
Printer Friendly | Permalink |  | Top
 
lame54 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:58 AM
Response to Original message
25. Since when is English our official language?
Printer Friendly | Permalink |  | Top
 
JackBeck Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:44 AM
Response to Reply #25
62. That's the first thing that stood out for me in that rant. n/t
Printer Friendly | Permalink |  | Top
 
Warpy Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:58 AM
Response to Original message
26. No, not at all. I'm glad there's an option for immigrants
It doesn't automatically default to Spanish. If it did, that first "press 1" message would be in Spanish, wouldn't it?

I live in a Spanish settled area of the country and a lot of the old folks around here who learned English in school haven't spoken it for years and are much more comfortable in Spanish. That's fine with me. I've learned to understand it over the years. I'm happy that businesses offer Spanish language options for them.

I don't know why people freak out when they confront folks speaking a language they don't understand. Do they all think that people talking and laughing in a foreign language are talking and laughing about them? I've never really understood it.

In any case, I'm perfectly happy to be just another minority in a state full of minorities--New Mexico. Knowing that my Spanish speaking neighbors can navigate things like the electric company's phone tree doesn't bother me at all. I don't even mind pressing "1" for English.
Printer Friendly | Permalink |  | Top
 
MrCoffee Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 10:59 AM
Response to Original message
27. Marque numero uno
Or bitch at the minimum wage phone jockey about it.
Printer Friendly | Permalink |  | Top
 
Solly Mack Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:00 AM
Response to Original message
28. Damn pony wouldn't come home with me
Printer Friendly | Permalink |  | Top
 
Starbucks Anarchist Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:01 AM
Response to Original message
31. I guess pressing "1" is the downside to Manifest Destiny.
Printer Friendly | Permalink |  | Top
 
Book Lover Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:24 AM
Response to Reply #31
46. *shaking your hand*
DUzy winner, my friend :-) :rofl:
Printer Friendly | Permalink |  | Top
 
Terran Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:50 AM
Response to Reply #31
66. LOL, perfect response!
Thank you for that gem. :hi:
Printer Friendly | Permalink |  | Top
 
elocs Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:01 AM
Response to Original message
32. The last call of this kind that I made, just yesterday, I did not have to press 1 for English.
However, if I wanted Spanish I would have to press 2. Either way, I have no problem with it. What I hate is having to go through countless menu choices that do not list the reason for which I am calling.
Printer Friendly | Permalink |  | Top
 
Javaman Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:39 AM
Response to Reply #32
59. What confuses me is, how would a Spanish speaking person
know to press 2 if it was instructed in English?

:shrug:
Printer Friendly | Permalink |  | Top
 
elocs Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:55 AM
Response to Reply #59
70. No, the instructions were in Spanish to chose Spanish.
The way I recall it was that the message said to listen to the menu choices, then the message was given in Spanish to press 2 for Spanish. So for English I did not have to do anything at all. In other words, everything was going to be in English unless the caller chooses Spanish.
Printer Friendly | Permalink |  | Top
 
Dora Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:02 AM
Response to Original message
34. What I'm sick of is rampant apathy in the face of bold-faced lies every day.
Pressing a button in order to get some business done doesn't annoy me at all.

Press the damn button and untwist your knickers. Be glad you have the phone and the means to do the business you need to do.
Printer Friendly | Permalink |  | Top
 
smoogatz Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:03 AM
Response to Original message
36. My suggestion to you: master your own language
before you insist that others learn it.
Printer Friendly | Permalink |  | Top
 
NoGOPZone Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:08 AM
Response to Original message
38. You have Comcast? I would think their automated attendant would be the least of your worries. nt
Printer Friendly | Permalink |  | Top
 
LanternWaste Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:11 AM
Response to Original message
39. Learn a few additional languages?
"Any suggestions about what we can collectively do to change this behavior?"

Learn an additional language? :shrug:
Printer Friendly | Permalink |  | Top
 
LeftinOH Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:14 AM
Response to Original message
41. I'm on the phones often.. and I usually just hear "para continuar en Espanol...."
which is usually sufficient. The "Press 1 for English" option seems rather uncommon.
Printer Friendly | Permalink |  | Top
 
Patchuli Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:17 AM
Response to Original message
42. That is a mild irritation
compared to the Iraq Occupation and the destruction of our Constitution by *.

I also agree with the other poster who was more frustrated by trying to communicate with a telephone CSR in India.
Printer Friendly | Permalink |  | Top
 
Ganja Ninja Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:19 AM
Response to Original message
43. I don't have a problem pushing a button and it doesn't offend me
if a company wants to provide services in another language to it's customers. Sounds like you just hate foreigners.
Printer Friendly | Permalink |  | Top
 
wvbygod Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:22 AM
Response to Original message
45. Are you serious? Does it really default to Spanish if you don't press 1?
No way. That would have to be a programming mistake. In Mexico maybe but no way would a
system in the US default to any other language other than English.
Printer Friendly | Permalink |  | Top
 
jmowreader Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:25 AM
Response to Original message
47. It could be worse...
A plumber replaced the toilet at Republican National Headquarters and was told to call the Life-Long Republican line because the person there knew the address to send the bill to. He called the number and fell into voicemail hell...

"Welcome to the Republican National Committee. Press 1 if you are a citizen of the United States; press 2 if you are a citizen of another country." He pressed 1.

"Press 1 for English, 2 for Spanish, 3 for other languages." He pressed 1.

"Press 1 if you are a Republican, 2 if you are a Democrat." Although he was a Democrat, he kinda wanted to get paid for the new toilet so he pressed 1.

"Press 1 if your family is all Republicans, otherwise press 2." 1 again.

"Press 1 if you have always been a Republican." Eventually the 1 button will get worn out.

"Press 1 if your adjusted gross income for 2007 was over $5 million. Press 2 if it was less."

He pressed 2.

They hung up on him.
Printer Friendly | Permalink |  | Top
 
KillCapitalism Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:30 AM
Response to Reply #47
52. ^ LOL ^
That was good. :rofl:
Printer Friendly | Permalink |  | Top
 
Javaman Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:30 AM
Response to Original message
53. Another hit and run post.
Edited on Thu Jun-19-08 11:42 AM by Javaman
Gotta love these.

They never come back to support their argument nor do they ever respond to the criticism.

Low post count over a long period of time.

signs of either a clever troll or a closet freep.

Printer Friendly | Permalink |  | Top
 
kmla Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:33 AM
Response to Original message
54. Unless you speak the native language of any of the indigenous tribes that were already here
before any of the immigrants came (and I am speaking of those "dirty" foreigners who traveled on the Mayflower and the other ships that followed ;) ), your argument doesn't make much sense. They were here for hundreds of years before our ancestors even thought about coming and occupying an undiscovered land (that already had inhabitants).

It's all a matter of timing.

And your post seems to be bordering on discriminatory. Is that your intent?
Printer Friendly | Permalink |  | Top
 
supernova Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:39 AM
Response to Original message
58. Only if you're sick of this:
Edited on Thu Jun-19-08 11:40 AM by supernova
Printer Friendly | Permalink |  | Top
 
Lydia Leftcoast Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:41 AM
Response to Original message
60. Any smart business will speak the language of its customers
Comcast sells a Spanish-language programming package, so it's not surprising that they have a Spanish-language option.

One of the banks in the Twin Cities lets you get your ATM instructions in English, Spanish, Chinese, Hmong, or Somali.

You know, I've never heard a Japanese person get bent out of shape because the signs in the train stations are in English and Japanese (and sometimes Chinese and Korean as well), or because the post office ATMs ask you whether you want to have Japanese or English screens.
Printer Friendly | Permalink |  | Top
 
graywarrior Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:42 AM
Response to Original message
61. I hate Comcast for other reasons.
I listen to their recorded suggestions but I don't hear them. I just can't wait to get thru them so I can yell at them.
Printer Friendly | Permalink |  | Top
 
hedgehog Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:48 AM
Response to Original message
64. Yes I am. I am so tired of listening to an 8 item menu of options and
trying to decide which one covers my question only to end up being referred to the Web site.....



Oh, wait.




You're upset that Comcast is also trying to take care of it's non-English speaking sustomers?




Why, I'll bet you're one of those people who eats grapes int the produce section at the grocery store!




Printer Friendly | Permalink |  | Top
 
Terran Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:49 AM
Response to Original message
65. Get over it.
Seriously.
Printer Friendly | Permalink |  | Top
 
Celeborn Skywalker Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:50 AM
Response to Original message
67. It's not that big of a deal.
You just have to push an extra goddamned button. Sheesh.
Printer Friendly | Permalink |  | Top
 
JerseygirlCT Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:50 AM
Response to Original message
68. We don't have an official language
People like Pat Buchanan and other xenophobes have been pushing for it for years, though.

So yes, prompting for my preferred language doesn't bother me in the least.

Sitting through a thousand prompts, waits and sales pitches instead of talking to an actual person - THAT bothers me.
Printer Friendly | Permalink |  | Top
 
NeedleCast Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:53 AM
Response to Original message
69. Yup, You're the Only One
HOLY SHIT YOU HAD TO PUSH A WHOLE EXTRA BUTTON!?!

Seriously...

Maybe, just maybe some of Comcast's customers don't speak English, or maybe they don't speak it well and are more comfortable in Spanish and Comcast thinks those customers deserve service too. I know, it's a stretch...
Printer Friendly | Permalink |  | Top
 
Gormy Cuss Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:57 AM
Response to Original message
71. Yes, I'm sick of this too.
Press the damn button already. It takes less than ten seconds to hear the message and respond.

BTW, I doubt that the Comcast message defaulted to Spanish. It sounds like one of the standard ways to introduce the multiple language menu.
Printer Friendly | Permalink |  | Top
 
proud2BlibKansan Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 11:57 AM
Response to Original message
72. No I am not sick of it
And BTW, English is not our offical language.

Is this you?


Or maybe this guy?


Or could you be this lady?


Printer Friendly | Permalink |  | Top
 
underseasurveyor Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 12:08 PM
Response to Original message
73. To no END this bothers me more than ANY other issue
because we all know this is of the UTmost importance. People aren't dying because of this. There's too much understanding out there. Them feriners might know how to get help or help themselves. OMG do you realize, they'll know what to do. Focus people, focus. We must do something.. ANYTHING.. NOW! Take to the streets damnit.

This is the biggest and only problem in my life.
If it were not for this one major irritant, my life would be absolutely, positively p e r f e c t. Please we must do something..
Oh the agony :cry:

(now do i really need to add the dripping sarcasm thingy)








OK I'm over it :evilgrin:
Printer Friendly | Permalink |  | Top
 
Runcible Spoon Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 12:11 PM
Response to Original message
74. I get pissed at recordings in general, but I don't care about teh language aspect per se.
if anything about that scenario would annoy me, it would be the lack of a warm body on the other end but maybe that's just me? :shrug:
Printer Friendly | Permalink |  | Top
 
zorahopkins Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 12:11 PM
Response to Original message
75. Para Espanol, Oprime Numbero Siete.
Que es el problema?
Printer Friendly | Permalink |  | Top
 
DS1 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 12:12 PM
Response to Original message
76. "If America has English as it's official language"
Heh, try learning it, and then complain.
Printer Friendly | Permalink |  | Top
 
JCMach1 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 12:12 PM
Response to Original message
77. Open your mind... I love this message cause it means
my expatriate ass can understand things in a language I know, English. Despite my nation's official language, Arabic.

I think people living in States have much the same feeling when they get that message..
Printer Friendly | Permalink |  | Top
 
clevbot Donating Member (357 posts) Send PM | Profile | Ignore Thu Jun-19-08 12:20 PM
Response to Reply #77
78. boo hoo, you had to press a number 1...i feel sooo bad...
Printer Friendly | Permalink |  | Top
 
enki23 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 12:21 PM
Response to Original message
79. i hate that too. they should make you wait to hear the number for spanish first
Edited on Thu Jun-19-08 12:22 PM by enki23
giving english speakers the unfair advantage of being able to exit out first, without having to hear the other options. it tends to give them the false impression that it's somehow wrong to speak another language while living within the united states.

perhaps they should make the phone tree start with the languages that have been spoken here longer first.

Press one followed by pound for Algic
Press two followed by pound for Caddoan
Press three followed by pound for Iroquoian
Press four followed by pound for Kiowa-Tanoan
...
Press fifty-seven followed by pound for Spanish
Press fifty-eight followed by pound for French
Press fifty-nine followed by pound for Portugese
Press sixty followed by pound for English
Press sixty-one followed by pound for German
etc.
Printer Friendly | Permalink |  | Top
 
donheld Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 01:18 PM
Response to Original message
80. That's NOT what bothers me
What bothers me is that I have to press any key. Just ANSWER the damn phone. A human voice answer the phone.
Printer Friendly | Permalink |  | Top
 
Canuckistanian Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 01:20 PM
Response to Original message
81. It's a fact of life in Canada
You have a choice beween English and French.

I don't even think about it any more.

But then again, we're officially a biligual country.
Printer Friendly | Permalink |  | Top
 
Moderator DU Moderator Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-19-08 08:13 PM
Response to Original message
82. Lock.
Divisive.
Printer Friendly | Permalink |  | Top
 
DU AdBot (1000+ posts) Click to send private message to this author Click to view 
this author's profile Click to add 
this author to your buddy list Click to add 
this author to your Ignore list Mon Apr 21st 2014, 08:28 AM
Response to Original message
Advertisements [?]
 Top

Home » Discuss » Archives » General Discussion (1/22-2007 thru 12/14/2010) Donate to DU

Powered by DCForum+ Version 1.1 Copyright 1997-2002 DCScripts.com
Software has been extensively modified by the DU administrators


Important Notices: By participating on this discussion board, visitors agree to abide by the rules outlined on our Rules page. Messages posted on the Democratic Underground Discussion Forums are the opinions of the individuals who post them, and do not necessarily represent the opinions of Democratic Underground, LLC.

Home  |  Discussion Forums  |  Journals |  Store  |  Donate

About DU  |  Contact Us  |  Privacy Policy

Got a message for Democratic Underground? Click here to send us a message.

© 2001 - 2011 Democratic Underground, LLC