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smbolisnch Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Jan-28-05 04:59 PM
Original message
Disappointing Response From Target.
Edited on Fri Jan-28-05 05:00 PM by smbolisnch
This sucks. One of my favorite stores, too. Damn. If you haven't written to them yet, PLEASE do! It just takes a second. Here is the original thread to refer to:
http://www.democraticunderground.com/discuss/duboard.ph...


Dear Target Guest,

I'm sorry to hear that you've been offended by the rabbit fur trimmed
handbags featured at Target.

We carry particular styles or products based in part upon our guests'
desire and demand for the item. We recognize that some guests are concerned
about certain fabric or the material source of some items in our
merchandise selection and we respect these opinions. That's why we also
offer a variety of synthetic materials in our products as an alternative
choice.

Occasionally, we carry merchandise that some guests may find objectionable,
as was your experience. Your feedback is a big help to us, so I'll be sure
to share your comments with our buyers.
Thanks for shopping with us. I hope we'll see you again soon at Target


Sincerely,

Claudia
Target Guest Relations
www.target.com
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livinginphotographs Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Jan-28-05 05:16 PM
Response to Original message
1. WTF?!!!
"Occasionally, we carry merchandise that some guests may find objectionable,
as was your experience. Your feedback is a big help to us, so I'll be sure
to share your comments with our buyers."

Translation: thanks for writing. We don't give a fuck. Shop Target!
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smbolisnch Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Jan-28-05 05:32 PM
Response to Reply #1
2. Exactly. This is what I wrote back.
I shouldn't have been that polite. :mad:

Well, I am sorry to say that you WILL NOT see me at Target again.
I'm also sorry your company has such a lack of compassion for the needless suffering of animals. I will no longer be contributing to your company's bottom line.
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Lorien Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Jan-30-05 11:46 PM
Response to Reply #1
7. Having worked for a megacorp for many years
that letter is not as bad as you think it is. "your feedback is a big help to us..." is code for "we're listening, and if we get another letter or two like yours, we'll dump the product". Our corporation has dumped products and product lines after just a handful of complaints like the one you sent. Keep it up; if what you sent didn't have an effect, they wouldn't have replied the way they did. Keep up the good work!

BTW- Target is, sadly, a red company.
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smbolisnch Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Jan-31-05 08:11 AM
Response to Reply #7
8. Should I write them another letter?
I have 2 choices, Wal-Mart or Target, and when weighing the options, Target was always my choice, hands down.

It is interesting to hear you say that.....I just hope you are right! ;)

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Lorien Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Feb-01-05 12:30 PM
Response to Reply #8
9. It wouldn't hurt
you might also include in your note that you are disappointed in their political contributions. Corporations get nervous when they discover that people ARE paying attention. Get your friends to write too; it usually takes at least ten hard copy letters to really start rocking the boat (e-mail has far less of an effect, for some reason).

Target is better than Wal-Mart, no doubt about that!
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RebelOne Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jan-29-05 05:45 AM
Response to Original message
3. I received the exact same reply to my letter.
Really ticked me off.
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smbolisnch Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jan-29-05 11:37 AM
Response to Reply #3
5. Seriously?
I hope PETA can persuade them. Why fur????? :argh:
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justiceischeap Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jan-29-05 09:52 AM
Response to Original message
4. If it makes you feel any better
PETA is talking to them. Don't know if it will do any good but...
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RebelOne Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Jan-30-05 09:47 AM
Response to Original message
6. Never fear. They are probably going to be swamped
with protest letters soon. It's showing up on all my animal rights and rescue message boards.
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