Well no kidding. :eyes:
Nice going by my now former employers. The Accenture deal will be a boondoggle too.
http://www.statesman.com/metrostate/content/metro/stories/10/5Human.htmlPutting government workers' tasks into private hands has yet to achieve any of the predicted $21.7 million in savings at the Texas Health and Human Services Commission, the state auditor reported Tuesday.
The auditor said it's not clear whether using private workers for payroll and human resources jobs will save the state any money at all.
(snip)
The commission's oversight of Convergys also is inadequate, the report says.
"The lack of definitive performance measures makes it difficult for the commission to hold its contractor accountable for failing to perform to expectations," the report says.
Hagert said the audit's findings should be heeded as the commission heads into a privatization project that is eight times larger.
She urged the state auditor to review the commission's contract with Accenture, which says it will save the state $646 million over five years as it replaces 2,500 state eligibility workers with a controversial and privately operated call-center system.
The state has awarded Accenture an $899 million call-center contract to screen applicants for food stamps, health insurance and welfare payments.
That privatization project remains on hold, awaiting approval by the U.S. Department of Agriculture.