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My keyboard has gone rogue. Backspace brings up the C: drive

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underpants Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-27-11 08:26 PM
Original message
My keyboard has gone rogue. Backspace brings up the C: drive
any key hit other than the spacebar and letter keys brings up the File menu

PC
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marzipanni Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-27-11 10:33 PM
Response to Original message
1. Have you tried this? Flip it over and tap on its backside
This keyboard (mac) was doing weird things and after I shook/tapped the crumbs, etc., out of it, it works fine.
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underpants Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Oct-28-11 05:58 AM
Response to Reply #1
3. Really?
Oh it seems to working fine again :shrug:
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dimbear Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Oct-28-11 04:12 AM
Response to Original message
2. If you're handy, take the twenty tiny phillips screws out of the back,
separate the covers and carefully wipe down the plastic printed circuit boards. Then put it back together. Don't worry about breaking it, they're disposable nowadays.
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kentauros Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Oct-28-11 09:42 AM
Response to Reply #2
4. For sure! (on the "disposable" part)
Fashion Over Function Keys
Tech Support | Glasgow, Scotland, UK | Tech Support

(Im working as a trainer in a Internet service provider tech support team and Im taking a call to show the new people how its done. One of my assistants is recording the call so we can replay it later.)

Me: Welcome to tech support. How can I help you today?
Caller: Im having problems writing an email. I just cant seem to do it.

(This ISP is known for its less tech savvy customers, so this is rather common.)

Me: Thats okay. Do you see a icon like an envelope at the top of the screen?
Caller: Erm, yes!
Me: Okay, click on that.
Caller: Oh, a big box with 2 smaller boxes above it has opened up.
Me: Okay, one of those smaller boxes will say To:. Can you click on that, please?
Caller: Okay, done that. Theres a little flashing line!
Me: Good, now in that box, were going to type an email address. Well use mine as a test. Its C-G-E
Caller: Wait, wait! How do I put that in?

(At this point, Im wondering if the user can be this stupid.)

Me: Well, on your keyboard, hit the letters C-G
Caller: I cant.
Me: Why?
Caller: I dont have a keyboard!
Me: What?
Caller: Well, I threw it away.
Me: Wait. What? Why?!
Caller: It didnt match the furniture!

:P
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