Democratic Underground Latest Greatest Lobby Journals Search Options Help Login
Google

Fun with TurboTax

Printer-friendly format Printer-friendly format
Printer-friendly format Email this thread to a friend
Printer-friendly format Bookmark this thread
This topic is archived.
Home » Discuss » The DU Lounge Donate to DU
 
A HERETIC I AM Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jan-24-09 12:33 PM
Original message
Fun with TurboTax
I've been using the on-line version of TurboTax for a few years now. I'm starting my taxes today and the system prompted me at one point to make sure I knew my E-File PIN. When I followed the link, a chat type window opened with a cartoon woman in the upper right, wearing a phone head piece.

It asked me to keep my questions short and to the point and offered two sample question for starters.

I clicked the one that pertained to locating my PIN and the following exchange occurred;

Tina: The IRS requires everyone who e-files a tax return with computer software to enter last year's AGI or PIN in order to verify your identity. You can't e-file without one of these numbers.
Have you transferred data from a return you prepared last year in TurboTax? (Yes/No)

You: Yes.

Tina: Great! You should be all set. TurboTax will have transferred the AGI and PIN that you need automatically. The only case in which you might need to change the data is if you amended your return using TurboTax. In that case, you need to enter the AGI from your original return (before the amendment). Did this answer help you?

You: Yes.

Tina: Do you think my answer could be improved in any way?

You: No.

Tina: I'm glad I could help. Is there anything else I can help you with today?

You: No.

Tina: If you have any other questions later, please don't hesitate to ask me.

You: Great. Thanks.

Tina: You're welcome! I'm happy to be of assistance.

You: You have nice eyes.

Tina: I'm sorry, but I didn't understand your question. Try typing ? or topics below to see a list of topics I can help you with. Remember that I'm a computer not a person so please keep your questions short and ask me only one question at a time.

You: OK. Cool. Does the ear piece hurt your head?

Tina: Sorry, I'm not sure what you mean. Try rephrasing your question to see if I can better understand you. Remember that I'm a computer not a person so please keep your questions short and ask me only one question at a time.

You: I want to have babies with you

Tina: Would you like to contact us for help?

You: Fuckin' A

Tina: I'm sorry, but I didn't understand your question. Try putting your question in different words, and I will try to find another answer. Remember that I'm a computer not a person so please keep your questions short and ask me only one question at a time. It appears that I haven't been able to help you. Would you like to contact us for help?


LOL. I love that it offered help from the home office to assist in my pursuit of internet fatherhood
Printer Friendly | Permalink |  | Top
MajorChode Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jan-24-09 12:36 PM
Response to Original message
1. At least it's cheaper than 1-800-BAD-GIRL
So I've heard anyway.
Printer Friendly | Permalink |  | Top
 
A HERETIC I AM Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jan-24-09 12:41 PM
Response to Reply #1
2. Depends on which subscription you go for.....
or so I've heard, anyway.
Printer Friendly | Permalink |  | Top
 
DU AdBot (1000+ posts) Click to send private message to this author Click to view 
this author's profile Click to add 
this author to your buddy list Click to add 
this author to your Ignore list Sun Apr 20th 2014, 11:05 PM
Response to Original message
Advertisements [?]
 Top

Home » Discuss » The DU Lounge Donate to DU

Powered by DCForum+ Version 1.1 Copyright 1997-2002 DCScripts.com
Software has been extensively modified by the DU administrators


Important Notices: By participating on this discussion board, visitors agree to abide by the rules outlined on our Rules page. Messages posted on the Democratic Underground Discussion Forums are the opinions of the individuals who post them, and do not necessarily represent the opinions of Democratic Underground, LLC.

Home  |  Discussion Forums  |  Journals |  Store  |  Donate

About DU  |  Contact Us  |  Privacy Policy

Got a message for Democratic Underground? Click here to send us a message.

© 2001 - 2011 Democratic Underground, LLC