So I'm supposed to call the IT Help Desk if I have a problem with my telephone

[MrCoffee]

mmmm-kay.

[redqueen]

1. VOIP system?

[MrCoffee]

3. What? Sorry, I can't hear you, there's a problem with my phone, you see.

[redqueen]

5. You don't do emails?

[MrCoffee]

7. I feel like I'm taking crazy pills

How can I call the help desk if there's a problem with my phone?

[redqueen]

10. If your computer works, you can email them!

[Fran Kubelik]

2. heh

:thumbsup:

[MrCoffee]

4. Press the # key? Is that what you said? I can't hear you on this phone!

[DS1]

6. No self-respecting IT department handles phones

Hence, the blow-off instructions

[MrCoffee]

8. Can you hear me? Hello? Hello?

[NJmaverick]

9. I had a similar issue,

I had problems with my email and the help desk people told me the emailed me the solution

[MrCoffee]

11. Your help desk people and my help desk people should get together and go bowling.

[NJmaverick]

12. They tried, but for some reason they couldn't get in touch with each other

[LSK]

13. dont worry, they will email you when the email system is down

[TommyO]

14. I had a similar Dilbertian moment

My work laptop could not boot because of a damaged hard drive. I called our helpdesk and in their infinite wisdom, they told me that I would have to go online to enter a trouble ticket. I was working remotely, with no way to boot the PC, let alone connect to our network to perform the requested task. I not-so-politely explained my situation and the helpdesk drone finally relented and entered the trouble ticket for me.

I'm so glad that I got out of our PC support organization before it was outsourced and the well-trained, common-sense using people that answered the phones were replaced with script reading drones.

[DS1]

15. I love it when people email you winrar, in rar format

or my favorite one was an idiot boss in IT, who was emailing everyone the winzip installer, zipped, with instructions on how to install winzip in a text document inside the zip and writing "Please see readme.doc inside the zip file for directions"


:facepalm:

[KitchenWitch]

16. Corporate intelligence strikes again!

:crazy: